Question about Apple iPhone Smartphone

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My phone has been ringing 30 minutes with black screen not allowing me to slide ON..It also does not allow me to power down. This could go on all night if my battery does not run down. WTH?!

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  • wendy white Dec 06, 2012

    Ok looking at a similar question from 2011, I held both the power switch and the on switch simultaneously for a 'hard restart.' I seems to have done the trick...

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1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
Step
Thanks

Posted on Dec 06, 2012

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