Question about Brother MFC 420CN All-In-One InkJet Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
I had this too, I had to open the back of the machine, it is meant to open and pull out and clear the jam (pull out the crinkled paper) but everytime I tried to print again it kept saying that it still had the jam, I opened and closed it several times and it did not seem to register that I HAD CLEARED THE JAM, so what I did was unplug it from the wall and then plug it back in and then it was fine. I wonder if this is AN ACTUAL DEFECT with this machine, if ater a paper jam it cannot detect that it has been resolved without having to unplug it and plug it back in, HOPE THIS WORKS FOR YOU.
Posted on Jun 19, 2009
Hi can try this
Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.
This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.
All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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Posted on Apr 25, 2010
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 27, 2010
The paper sensor is either stuck or dirty.
Just open it and follow the paper path and you should see where it is.
Otherwise, the sensor may be bad.
Posted on Apr 18, 2010
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