Question about Panasonic Workio DP-2500E Copier

2 Answers

Copier quality is so bad

I got a dp-2500 series copier and it has done around 100k.
i bought this printer and i been told everything was fine.
but when i try to copy, quality was so bad (dots are not continous... for example if i print a photo there are of white sopts where it should be black!).

i changed the toner and the drum. now the copies are better (text is readable) but photos are not very clear.
can somebody advice me what i should do.

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  • 2 more comments 
  • eupu Jan 12, 2009

    Hi idriss47 ,

    could you kindly let me know how to do a test print. i only tried using copying. never tried printing as well.

    thanks in advance for your tip.


  • eupu Jan 16, 2009


    I have tested test page and still the page quality as same with a normal phtocopying. so it seems the problem is not with the scanner.

    please help.

  • eupu Jan 18, 2009


    ren16, thanks for your reply. the main problem i am having is in my country, panasonic dealer does not provide services for this model. so i somehow managed to find a technicion from that company and did a service. i was present when the guy did the service.

    i think near the drum he showed me a roller ( i think this is called magroller) and said he is unable to clean tat because the black pouder sorrounding one was a magnetic one, and he said we cant by that in my country.

    but according to you, normall toner is in magroller. please let me know is it safe to remove what ever surrounding in this roller.

    (mag roller pic

    please let me know only thing surrounding the magnetic roller is also normal toner, if not do i need to buy something else. because when touch that roller te ouder was moving due to magnetic effect.



  • Idriss B
    Idriss B May 11, 2010

    can u print its test? if yes tell me how it looks?



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Is the printout of pictures erasable?
if yes, the fuser roller is damaged.

if not. . . try this:
most probably the magroller of the process unit is dirty. (some toner hardly stick on it).

to clean the magroller:
1. remove it from the process unit
2. remove the toner using isop alcohol
3. remove the toner(stain) by using metal polish.
4. clean again using isop alcohol to remove the residue of metal polish.

is this helpful enough?
if not pls inform me because the next suspect part is the LSU.

Posted on Jan 18, 2009

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You might have the scanner checked!

Posted on Jan 12, 2009

  • STEVE RAYMOND Jan 13, 2009

    you might have to go into the set up or the menu mode, otherwise you may want to go to and check there.!



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