Question about HP LaserJet 3300 All-In-One Printer

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The Fax Cant Receive

No Fax Tone Is detected

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Checked the line of a known phone line that is good. other wise the ncu boad is bad. the ncu board id the phone board in the machine that converts fax tones to characters.

Posted on Jan 12, 2009

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Hp 7680 does not receive fax-test fax to hp works


Fax tone in different countries differ. Check your "FAX tone" detection setting. Otherwise turn off fax tone detection - pick up every call.

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~ Configure Fax Settings ~ Check Communication under Fax Settings
drd: all ecm: off v.34: off dial tone detection: on RTA: RTA of the fax must be higher than the RTA of answering machine ~ Check the physical connection of the fax ~ line port must be connected to a phone jack ~ if you're using DSL (Internet), Use DSL Filter

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Check your fax speed settings, also, make sure you get a good clear dial tone on the line. Sometimes it wont send if it detects line noise.

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Same problem here - I got it work:

- Error Correction: off
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(both Menu -> Fax-Setup - All Faxes)

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(Menu -> Fax Setup - Fax Send setup - detect dial tone)

:-) Stefan

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It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

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Trouble with the fax function


There is no setting to make this work, sorry.

This is just the nature of digital phone service. Some fax machines will work, and some won't, but generally the extremely high priced units are the one that will work (of course, right?)

It all has to do with the way the fax machine "hears" the ring, or detects the dial tone.

The only other option is to use the HP as a scanner, and send the faxes through the internet using a 3rd party fax program.

I know this is a pain, but unless you want to shell out big bucks for a new fax machine, it may be the only answer.

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1 Answer

Fax does not receive or send


plz contact brother hotline of your country ( www.brother.com )because there are so many diffrent telephone standards which might affect a good working of the fax abillity.

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