Question about Logitech QuickCam Chat Personal Web Camera

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Still picture my parents have a new quickcam and when we are in video conference, on skype, they can see me perfectly but I have only a still picture of them, taken at the time they start the video/call; they cannot find a way to have motion. thank you for your advice.

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 15, 2009

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1 Answer

Thecamera shows a perfect picture on my computer but there is no picture at the other end. I receive error messages that computer is not recognising the camera and there is no video.


Make sure only one program that uses is the camera is open at a time. For example, you cannot use an instant messaging service and Skype at the same time.

Mar 01, 2011 | Logitech QuickCam Pro 9000 Web Cam

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I have a Logitech QuickCam 6.0 and it has been working perfectly for months with Skype. Now I am still receiving incoming video but outgoing no longer works. I reloaded QuickCam without improvement. ...


Try to check if this issue occurs on Skype only or with all programs

If it is for Skype only:
You need to check the Video Settings in Skype.
Start Skype > Options > Video Settings > select the webcam that you are using.
If the webcam is not on the list, download and install the driver from the manufacturer website
Try to set Automatically Receive Video from - select Anyone or Only people in my contact list.

Jun 01, 2010 | Logitech QuickCam Connect Webcam

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Incoming Skype Picture Freezes and/or Jumps


You are not the only one. I have a gorup of 6 people, on Vista, XP, with QuickCamPros and other brands and we communicate daily. We are ALL having the same problem as a result of the last Skype update.

It is NOT your system, it's Skype's issue. Do like we do and in the lower right corner of your screen you can report the quality of the call. Keep doing it over and over and maybe they'll do something about it!

Aug 15, 2009 | Logitech QuickCam® Pro 9000 Personal Web...

1 Answer

My daughter in USA can see and hear me on Skype/Logitech webcam and I can hear her (in Ireland) but the picture is quite distorted. When we linked up initially the picture was fine and now for no apparent...


Check if the video capture filter settings have changed,
Also try and adjust zoom lens to get the perfect clarity at her place.

Hope this solves the problem

Jun 23, 2009 | Logitech Quickcam Chat Webcam

1 Answer

I bought a new logitech web cam and I don't know how to use it.


Depending on what you installed when you put the disc into the computer would depend on your results. Normally to video conference you need to have the same program and both have cameras. With a program like Skype you could have the webcam and the other person could just talk to you without the cam if they didn't have one. Logitech has a control program that starts automatically when the computer starts up. Unfortunately it causes problems with the camera if you try and video conference with another video program. Make sure befor you start another video program you turn off the logitech control panel in the lower right of the windows bar by the clock. Good luck. RAC

Mar 31, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

Jan 10, 2009 | Logitech Quickcam Chat Webcam

1 Answer

I want to connect with 3 people via Logitech webcam. Tried last night and it did not seem possible. Can you give step by step instructions?


Skype's answer:

Video calls are only possible with two participants. Unfortunately, video conferences are not possible at the moment.

http://support.skype.com/en_US/faq/FA661/How-do-I-start-a-video-conference?frompage=category

Jan 03, 2009 | Logitech Quickcam Chat Webcam

1 Answer

We can't get our quickcam 9000 to send images over skype or gmail


This should help you setup

Normal 0 Web Camera’s have to be setup on the program they areto be used with. Just installing thecamera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see andtalk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger setit up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 30, 2008 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

When I skype, I can see them but they can't see me.


In Skype, go to Tools | Options | Video Settings to set up the camera.

Dec 25, 2008 | Logitech Quickcam Chat Webcam

1 Answer

How can I get web cam to produce video on a conference call of 3


Video not available on a call with more than 2. Hopefully down the road that can be addressed by Logitech. In the meantime, we will enjoy our visits via conference call and the video one on one.

Nov 16, 2008 | Logitech Quickcam Chat Webcam

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