Question about OKI C5500n Laser Printer

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Check toner cartridge 540 Y toner sensor error

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Soulvisitor
  • 1113 Answers

SOURCE: Check toner cartridge

Yes to non OEM's and those of you who are using them they cause heap em troubles.

It can be the drum they sit on, or toner dust on contacts of drums, machine base, and toner cart sides , also machine has eyes that get dusty, on machine frame at every toner/drum.
Pull out a tonerlook at side of handle there is a rectangle cut out silver/or black inside this lines up with "eyes" in side of printer frame, clean em.

I have also found a lot of import oki toners going around causing grief too, but fix is always sucessfull by A new gen non import toner and drum and ensuring contacts are free from toner dust.

Another thing I find customers doing is not replacing toners when machine requests them ie at REPLACE TONER, instead they find that just openning and closing lid keeps them going, but these machines hold a complete toner in the drum unit too, so all they are doing is depleting that and when they do finally provide a toner it goes straight into filling up the drum and therefore shortly will display repalce toner again.

Signgirl - your using OEM's so I suspect drum/contacts/eyes what % are t drums at and are they oem too?

Wendy - dont recommend aftermarket/refills all the money you save will be paid to someone like me to come and fix the problems they end up causing.

OKiproblem - ever use aftermarket carts/drum, and what are % of consumables?

Posted on Dec 20, 2007

  • 3 Answers

SOURCE: Sensor Error

About the croaking noise:
The drum unit, underneat the toner cartridge, at the left side (seeing the machine from the front) has a kind of a pump device, made with an internal small belt (you can't disassembly it), its function is to move the old used toner, that exit the cartridge from the left hole, into the springed plunger, the toner moves into that chamber and is pumped back into the cartridge. In time that chamber receives so much old toner that the small transporter belt inside can't move anymore, it makes a very high load to the pulleys and they jump tooth, so the noise. You may want to disassembly the drum unit, (as reference the yellow p/n is 42126601), and get isolated just that chamber, there is only one small plastic geat that moves the pump inside. The gear must rotate somehow free, if not, try to such old toner using a vacuum cleaner, but you will need to keep rotating the gear by hand to pull out all the bad toner. It may exit from the bottom hole or from the spring loaded plunger on top (when pulling the spring). If you are lucky you may have it working back again, if not, prepare your dollars bills to replace the unit. The croaking you are listening may be cause by this or it may be a wrong drum unit you installed into the machine. Check the gears between the old and new units. Good luck. Wagner.

Posted on Jan 14, 2008

  • 97 Answers

SOURCE: toner sensor error on an Oki C3520 Laser

Check the little switch/door on the right hand side of the drums.
This has worked successfully for me.

Symptom:
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.

0.10a?openelement&fieldelemformat=gif




Cause:
The plastic shutter in the ID is fully or partially covering the toner sensor window.




Resolution:
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

0.106?openelement&fieldelemformat=gif











moz-screenshot-2.jpg

Posted on Dec 07, 2008

pdouglasss
  • 125 Answers

SOURCE: 540 : y toner sensor error

Hi moneybaggz52:
Here is your problem.
Symptom:
When setting up a brand new C5100n or C5300n out of box, a toner sensor error is encountered.

The printer can display any one of the following errors:

543K: TONER SENSOR ERROR

540Y: TONER SENSOR ERROR

541M: TONER SENSOR ERROR

542C: TONER SENSOR ERROR
Cause:
This generally can be caused by two things.

1. The toner cartridge lock lever is not in the correct position.

2. The Transfer Belt lock levers are not in the correct position.
Resolution:

Check the appropriate toner cartridge lock lever (Shown below) and make sure that it is in the correct position.
0.110?openelement&fieldelemformat=gif 2.1ac?openelement&fieldelemformat=gif
CORRECT POSTITION INCORRECT POSITION


Check both transfer belt lock levers (Shown below) to ensure that they are in the correct position.
5.2eea?openelement&fieldelemformat=gif
CORRECT POSITION

10.4086?openelement&fieldelemformat=gif
INCORRECT POSITION
Hopes this helps


Posted on May 24, 2009

LizBux820
  • 1 Answer

SOURCE: Have an OKI Printing Solution

Found this at Fixyourownprinter.com

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Worked for me when I had the same error. Hope it helps.

Posted on May 26, 2009

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HOW CAN I SOLVE "THE TONER IS NOT SET INSERT THE TONER" ERROR ON MF3220 CANON, I've checked the sensor and cartridge gears.


TAke out the cartridge and unplug it and plug it back in and put the cartridge back in and see if thats the problem for you.

Dec 29, 2012 | Office Equipment & Supplies

1 Answer

I have a lexmark T520, just replace the old cartridge because it was leaving ink marks down sides of paper, smudges. Replaced with the new cartridge and it makes a loud popping noise. Now it's giving an...


Hello thanks for using Fixya

A 929 Service Toner Sensor error indicates a problem with the toner sensor, the front harness cable, or the developer drive. It could also mean that the toner cartridge is defective.

The most likely cause of this error is the toner cartridge itself. This is especially true if it is a new cartridge and the error started after you installed it.
To solve it try this:

Take the cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. The encoder wheel can be found on the right side of the cartridge (usually over a bar code sticker). It is a thin, black, plastic wheel with small rectangular notches cut into it. This wheel will sometimes get stuck, but you can free it by turning it by hand.
Try moving the wheel forwards and backwards a little. If it does not turn correctly, you will receive a 929 Toner Sensor error on the printer when you try to use the cartridge it is attached to
Note: The encoder wheel moves only a little bit each way. It should not make a complete revolution. If it does, the wheel is probably broken.
Try to move it a little bit each way a couple of times to see if you can free it up. Caution! DO NOT force the wheel as you could break it.
If the wheel on the toner cartridge is stuck, try another new toner cartridge. ( If you do not have another new toner cartridge available, an old toner cartridge or another cartridge from a working printer of the same model will also suffice for this test.)
Power the printer off and install the second toner cartridge. Then power the printer back on. If another toner cartridge clears up the 929 error, the printer is fine and the problem is with the toner cartridge.
If the error does not clear, there may be a problem with the printer.
If you narrow down the problem to the toner cartridge, call the point of purchase and explain the situation to them. They may have a replacement policy.
If you receive this error with a second toner cartridge, you may want to check if the Front Harness Cable is plugged into the Toner Sensor then Do the following:

Turn off the printer and remove the toner cartridge.
Look inside the printer at the place where the cartridge goes (on the right). You should see the Toner Sensor. On the back of the sensor assembly, you should be able to see a white cable connector.
Push this white cable connector into the toner sensor assembly by pushing the connector towards the front of the printer.
If you continue to receive the 929 error the final option is your printer will probably need service.


I hope this solution will helpful 4 u
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THANKS & Keep Using Fixya

Feb 11, 2011 | Lexmark T520 Laser Printer

1 Answer

Our Dell 5210N printer gives the error: 929.00 service toner sensor. What should we do


A 929 Service Toner Sensor error indicates a problem with the toner sensor, the front harness cable, or the developer drive. It could also mean that the toner cartridge is defective.
  • The most likely cause of this error is the toner cartridge itself. This is especially true if it is a new cartridge and the error started after you installed it.
    1. Take the cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. The encoder wheel can be found on the right side of the cartridge (usually over a bar code sticker). It is a thin, black, plastic wheel with small rectangular notches cut into it. This wheel will sometimes get stuck, but you can free it by turning it by hand.
    2. Try moving the wheel forwards and backwards a little. If it does not turn correctly, you will receive a 929 Toner Sensor error on the printer when you try to use the cartridge it is attached to. Note: The encoder wheel moves only a little bit each way. It should not make a complete revolution. If it does, the wheel is probably broken.
    3. Try to move it a little bit each way a couple of times to see if you can free it up. Caution! DO NOT force the wheel as you could break it.
    4. If the wheel on the toner cartridge is stuck, try another new toner cartridge. ( If you do not have another new toner cartridge available, an old toner cartridge or another cartridge from a working printer of the same model will also suffice for this test.) Power the printer off and install the second toner cartridge. Then power the printer back on. If another toner cartridge clears up the 929 error, the printer is fine and the problem is with the toner cartridge. If the error does not clear, there may be a problem with the printer.
    5. If you narrow down the problem to the toner cartridge, call the point of purchase and explain the situation to them. They may have a replacement policy. If they cannot help you, call our Technical Support Center and we will see what we can do to replace the cartridge that is causing the error. We will not be able to reimburse the price of the cartridge, but we can offer you an exchange. To do this, we may ask you to send in your cartridge first. Please note that we cannot offer an exchange on a refilled or refurbished cartridge. For this, you must go through the point of purchase.
      Click here to order toner cartridges and other supplies for your printer.
  • If you receive this error with a second toner cartridge, you may want to check if the Front Harness Cable is plugged into the Toner Sensor. Do the following:
    1. Turn off the printer and remove the toner cartridge.
    2. Look inside the printer at the place where the cartridge goes (on the right). You should see the Toner Sensor. On the back of the sensor assembly, you should be able to see a white cable connector.
    3. Push this white cable connector into the toner sensor assembly by pushing the connector towards the front of the printer.
  • If you continue to receive the 929 error, your printer will probably need service.

Source: Lexmark KnowledgeBase

May 20, 2010 | Dell 5210n Laser Printer

1 Answer

I have attempted to install 3 different black toner cartridges in my OKI c3400. I keep getting an error: "Toner cartridge lock lever is improper, drum missing, or toner sensor error. OFFLINE." I first...


The plastic shutter in the ID is fully or partially covering the toner sensor window.

Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

0.106?openelement&fieldelemformat=gif


Mar 16, 2010 | OKI C3400n Laser Printer

1 Answer

I just installed a new toner cartridge. I now get


Are you sure that you removed the plastic strip that is used to ship the toner? If so unseat and re-seat the cartridge, and make sure that your installing a compatible cartridge.

Oct 06, 2009 | OKI C5150n Led Printer

1 Answer

I have a C3530 MFP and it won't print because it says check toner cartridge black. Toner Sensor Error


Hi

Thanks for using FixYa. Toner sensor error is related to the agitator inside the toner cartridge, it occasionally falls out of its housing so it does not move the toner sensor which is the white plastic piece that moves up and down on the coloured handle, the toner sensors themselves see this white flag if it doesn’t move then the printer thinks the sensor is broken so toner sensor error is flagged and if the flag moves too quickly the machine thinks the toner is empty. To resolve the issue your printer is facing with please check that toner lock lever is in position and follow the following procedure---

Press the cover release and open the printer’s top cover fully. Make sure the Toner Cartridge in question is correctly positioned and the right hand clip is pushed back. While holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer. On the Right hand side of the toner look for a sensor patch, make sure this is not dirty. If it is dirty clean it with a soft object such as cotton wool. Now look inside the printer opposite to where the sensor patch would sit. There is a black square with a sensor located inside and check that this is not dirty. Now replace the drum and toner, and close the printer cover. Try to print a test page and it will start printing normally.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Jul 30, 2009 | OKI C3530N Color MFP Printer

1 Answer

540 : y toner sensor error


Hi moneybaggz52:
Here is your problem.
Symptom:
When setting up a brand new C5100n or C5300n out of box, a toner sensor error is encountered.

The printer can display any one of the following errors:

543K: TONER SENSOR ERROR

540Y: TONER SENSOR ERROR

541M: TONER SENSOR ERROR

542C: TONER SENSOR ERROR
Cause:
This generally can be caused by two things.

1. The toner cartridge lock lever is not in the correct position.

2. The Transfer Belt lock levers are not in the correct position.
Resolution:

Check the appropriate toner cartridge lock lever (Shown below) and make sure that it is in the correct position.
0.110?openelement&fieldelemformat=gif 2.1ac?openelement&fieldelemformat=gif
CORRECT POSTITION INCORRECT POSITION


Check both transfer belt lock levers (Shown below) to ensure that they are in the correct position.
5.2eea?openelement&fieldelemformat=gif
CORRECT POSITION

10.4086?openelement&fieldelemformat=gif
INCORRECT POSITION
Hopes this helps


May 24, 2009 | OKI C5500n Laser Printer

1 Answer

929 service toner sensor error


Error: 929 Toner Sensor

A 929 Service Toner Sensor error indicates a problem with the toner sensor, the front harness cable, or the developer drive. It could also mean that the toner cartridge is defective. 
The most likely cause of this error is the toner cartridge itself. This is especially true if it is a new cartridge and the error started after you installed it. 
Take the cartridge out of the printer and locate the encoder wheel on the right-hand side of the cartridge. The encoder wheel can be found on the right side of the cartridge (usually over a bar code sticker). It is a thin, black, plastic wheel with small rectangular notches cut into it. This wheel will sometimes get stuck, but you can free it by turning it by hand.  
Try moving the wheel forwards and backwards a little. If it does not turn correctly, you will receive a 929 Toner Sensor error on the printer when you try to use the cartridge it is attached to. Note: The encoder wheel moves only a little bit each way. It should not make a complete revolution. If it does, the wheel is probably broken. 
Try to move it a little bit each way a couple of times to see if you can free it up. Caution! DO NOT force the wheel as you could break it. 
If the wheel on the toner cartridge is stuck, try another new toner cartridge. ( If you do not have another new toner cartridge available, an old toner cartridge or another cartridge from a working printer of the same model will also suffice for this test.) Power the printer off and install the second toner cartridge. Then power the printer back on. If another toner cartridge clears up the 929 error, the printer is fine and the problem is with the toner cartridge. If the error does not clear, there may be a problem with the printer. 
If you narrow down the problem to the toner cartridge, call the point of purchase and explain the situation to them. They may have a replacement policy. If they cannot help you, call our Technical Support Center and we will see what we can do to replace the cartridge that is causing the error. We will not be able to reimburse the price of the cartridge, but we can offer you an exchange. To do this, we may ask you to send in your cartridge first. Please note that we cannot offer an exchange on a refilled or refurbished cartridge. For this, you must go through the point of purchase.
Click here to order toner cartridges and other supplies for your printer.
If you receive this error with a second toner cartridge, you may want to check if the Front Harness Cable is plugged into the Toner Sensor. Do the following:
  
Turn off the printer and remove the toner cartridge. 
Look inside the printer at the place where the cartridge goes (on the right). You should see the Toner Sensor. On the back of the sensor assembly, you should be able to see a white cable connector. 
Push this white cable connector into the toner sensor assembly by pushing the connector towards the front of the printer. 
If you continue to receive the 929 error, your printer will probably need service. 

Source: Lexmark KnowledgeBase

Jul 03, 2008 | Lexmark Optra T620 Laser Printer

2 Answers

Toner sensor error


After replacing a bad drum and toner cartridge, I'm receiving a 543: K Toner Sensor Error. It won't go away, we can't print :)

So i know its not a starter cartridge, and i've 'utilized' OKI's site for all its worth. Was hoping someone knew a possible solution. Thanks!

Feb 11, 2008 | OKI C5200n Laser Printer

4 Answers

Fatal error 163


Fatal Error 161-Toner Sensor Error, Color:Magenta
When magenta toner sensor error has occurred

Fatal Error 163-Toner Sensor Error, Color:Black
When magenta toner sensor error has occurred

Both are Sensor errors....You would first check the lock levers that hold the toner cartridges in, if everything is fine with them then you could possible have toner dust on the sensors. First take out the cartridge that you are having problems with, then use a dust off can and carefully clean out any axcess toner that you can see where the toner sits. there is a sensor that looks like a clear plastic or glass eye that reads the cartridges and it sometimes gets dirty.

Jan 11, 2008 | OKI C5200n Laser Printer

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