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Re: Freezer not freezing and fridge not cooling
Not to insult you but to cover everything. check the temp settings. next check that the underside and evaporator (black tube like screen on back) are clean also check to insure the cooling fan is turning. the next thing is to have the compressor serviced. the service tech will pull a vacuum on the whole system check it for leaks then recharge it with the appropriate refrigerant. Hopefully the first things listed here will help you. service tech might cost you a little more than you want. im licensed. would help if i could. lol
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Hi Hannipan, I know this is a bit late but it should help for others. We had the same problem with our RL38SCSW (caused by the freezer door being left ajar for the day) the problem is caused by the freezer trying to cool down the unit and goes into overdrive by freezing all the cooling coils in the back. The air can't circulate (via the use of the fan) and so the freezer stays cold but no cold air travels up to the fridge. Take out all of the freezer trays and behind there is a plastic cover held in by one screw, remove this and carefully remove the cover (the top part needs to be pressed downwards to release) under there is a grey plastic cover this will most likely be frozen to the back so don't pull it. Use a hair dryer and try to melt the ice. Remove two more screws which hold it in place and eventually it should come out easily. Now you can see the coils behind are frozen up, leave them to defrost (don't chip at them! or alternatively use a hairdryer to help melt the ice) Once it's de-iced put it back together and you'll be good to go again. (Make sure you don't keep the hairdryer and one area of the fridge you'll melt the plastic and also make sure you turn off the freezer at the plug before working on it)
All the cooling takes place in the freezer and is blown over to the frig side so the frig side will start to warm up soon. Possible cause is the starting device to the compressor is faulty, compressor motor locked up or cold control faulty and not closing.
Sounds like a defrost problem. Check to see if
there is any frost buildup in the back wall of the freezer. If so, it is not
defrosting as it should.
bad defrost timer
bad defrost heater (in freezer)
bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice
melt in the freezer overnight with the door open. Then try it the next day, if
is cooling fine then you need to have a service person replace one of the above
if you already checked this and think
it is a different problem then let me know, i will help you figure it out.
between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.
You may have ice blocking the opening in which your freezer air passes through to go into there refrigerator .Try this,unplug the refrigerator for for at least 14 hours ,that should allow all of the ice to melt.Then ,plug it back in and take the temperature of both freezer and fresh food sides.You should find a temperature that will hold at or very close to Zero degrees in your freezer side.Start with this for your first step in repairing this and get back to me.