Question about Beltronics Pro RX65 Radar Detector

1 Answer

Problem to turn on my RX65

good morning,

We have used, since September 08 (our purchasing period), around 3 times per month our RX65 for medium travels without problem, but since the middle of November 08, impossible to turn on this radar detector.

firstly, except the green light onto the connector, nothing appended (no starting test) when we connect it to the car. (This have been check on 5 cars so we conclude that it's not an alimentation problem (fuse on these cars are good too)

Nowadays, nothing append (green light is off too)

before to return it to BELTRONICS I would like to check if something can be done in FRANCE to solve this problem
Please help me
best regard

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Obviously you have pressed the power button on your RX65 in order to try to power it up since you mention that the green light on the SmartCord comes on. Here is one possible solution, which resolves any stored user settings which might have become corrupted due to power fluctuations:

First, press the power button so that the radar detector is turned off (green light is off). Then hold down the two buttons used for programming and, while holding these programming buttons down, press the power button. Release all three buttons once you see "RESET" displayed on the RX65's display. Your RX65 has now restored all factory default settings from a separate area of programmed memory, and this (hopefully) will restore your RX65 to proper operation.

Posted on Mar 17, 2009

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My radar detector says selfcalc when it turns on and then says service required. Can i fix this my self or have to send it back to get fixed?


I have the same problem. I chatted with Bel and here's the transcript, FYI:


chatinfo.gifWelcometo Beltronics.! An online representative will be with you shortly. Youare number 1 in the queue. Your wait time will be approximately 1 and 9seconds. Thank you for waiting.
chatinfo.gifYou are now chatting with 'Brian'
Brian: Welcome to Beltronics Live Chat. How may I assist you today?
you: Hi Brian, I
you: own a Bel pro rx65
you: and it gave an error
you: that said
you: selfcal4
you: or something like that
you: then it said service
you: required
you: what does this mean?
Brian: Thereare a number of things that may cause this ERROR message. Please besure that you are getting consistent voltage (does the lighter socketstay ON all the time? Does it do the same thing in other vehicles?). If the display reads "Service Required" not caused by the above, itmeans it has failed it's self-calibration and requires service. Pleasecall our Customer Service Department at 800-341-2288 and they will giveyou a repair authorization number and instructions on how to return itto us so we can take a look at your detector.
you: Oh i see. what's the cost for repair?
Brian: That is a $59.95 repair fee. To set that up, please call Customer Service at 800-964-3138, option 2.
you: and what cause calibration to fail?
Brian: If the reasons listed above don't sound like what's happening, then it would be up to a repair tech to figure out why.
you: I had left it in the car in hot weather. would this be a cause?
Brian: It's possible, over a long time in the heat to develop.
you: I can call either number correct?
Brian: Correct.
you: ok thanks

I called the number and they were helpful, told me to use a packing service like UPS and such. Insure it. And it would take about 5-7 days for them to work on it, another 3-4 days of shipping time.
Considering the reviews on the rx65 and the prices for detectors out there, and considering that they will also apply any software updates (bought mine in '06) the $60 repair fee is worth it for me.

May 21, 2010 | Beltronics Pro RX65 Radar Detector

1 Answer

I have a Beltronics Pro RX65 Radar Detector that keeps flashing service required Is there a soution besdes sendng the unit back for repair?


I have the same problem. I chatted with Bel and here's the transcript, FYI:


chatinfo.gifWelcometo Beltronics.! An online representative will be with you shortly. Youare number 1 in the queue. Your wait time will be approximately 1 and 9seconds. Thank you for waiting.
chatinfo.gifYou are now chatting with 'Brian'
Brian: Welcome to Beltronics Live Chat. How may I assist you today?
you: Hi Brian, I
you: own a Bel pro rx65
you: and it gave an error
you: that said
you: selfcal4
you: or something like that
you: then it said service
you: required
you: what does this mean?
Brian: Thereare a number of things that may cause this ERROR message. Please besure that you are getting consistent voltage (does the lighter socketstay ON all the time? Does it do the same thing in other vehicles?). If the display reads "Service Required" not caused by the above, itmeans it has failed it's self-calibration and requires service. Pleasecall our Customer Service Department at 800-341-2288 and they will giveyou a repair authorization number and instructions on how to return itto us so we can take a look at your detector.
you: Oh i see. what's the cost for repair?
Brian: That is a $59.95 repair fee. To set that up, please call Customer Service at 800-964-3138, option 2.
you: and what cause calibration to fail?
Brian: If the reasons listed above don't sound like what's happening, then it would be up to a repair tech to figure out why.
you: I had left it in the car in hot weather. would this be a cause?
Brian: It's possible, over a long time in the heat to develop.
you: I can call either number correct?
Brian: Correct.
you: ok thanks

I called the number and they were helpful, told me to use a packing service like UPS and such. Insure it. And it would take about 5-7 days for them to work on it, another 3-4 days of shipping time.
Considering the reviews on the rx65 and the prices for detectors out there, and considering that they will also apply any software updates (bought mine in '06) the $60 repair fee is worth it for me.

Apr 11, 2010 | Beltronics Pro RX65 Radar Detector

1 Answer

No power when pluged in. Fuse is good. Adapter is hot.


You pressed the power button on top of the radar detector? If that doesn't work, first plug the smartcord into your cigarette lighter socket. Then plug in the RJ11 connector into your RX65 while looking at the power lamp on the smartcord. If you see the smartcord power lamp very briefly and faintly flash, then power is getting to your RX65 yet for some reason, even when pressing the power button, it won't power up. In that case, you have to send to Beltronics for service.

Jul 26, 2009 | Beltronics Pro RX65 Radar Detector

1 Answer

No display


Have you tried doing a factory reset of the firmware as described in the user manual? To do this, first power off your RX65 using its power button. Then hold down the two buttons which are used to enter Program Mode and, while holding down these two buttons, press the Power button again. Release all three buttons when the word "Reset" is displayed on the LED display. Obviously, if the display doesn't light up, then either the display itself is defective or one of its display leads has a cold solder joint.

If your RX65 is in warranty and you can make a photocopy of your sales receipt, then Bel will repair it at no charge. You will have to pay the shipping cost to Bel.

Mar 23, 2009 | Beltronics Pro RX65 Radar Detector

2 Answers

I keep getting a service required message, why is that? How do I correct the problem? Susan


I have the same problem. I chatted with Bel and here's the transcript, FYI:


chatinfo.gifWelcometoBeltronics.! An online representative will be with you shortly. Youarenumber 1 in the queue. Your wait time will be approximately 1 and9seconds. Thank you for waiting.
chatinfo.gifYou are now chatting with 'Brian'
Brian: Welcome to Beltronics Live Chat. How may I assist you today?
you: Hi Brian, I
you: own a Bel pro rx65
you: and it gave an error
you: that said
you: selfcal4
you: or something like that
you: then it said service
you: required
you: what does this mean?
Brian: Therearea number of things that may cause this ERROR message. Please besurethat you are getting consistent voltage (does the lighter socketstay ONall the time? Does it do the same thing in other vehicles?). If thedisplay reads "Service Required" not caused by the above, itmeans ithas failed it's self-calibration and requires service. Pleasecall ourCustomer Service Department at 800-341-2288 and they will giveyou arepair authorization number and instructions on how to return itto usso we can take a look at your detector.
you: Oh i see. what's the cost for repair?
Brian: That is a $59.95 repair fee. To set that up, please call Customer Service at 800-964-3138, option 2.
you: and what cause calibration to fail?
Brian: If the reasons listed above don't sound like what's happening, then it would be up to a repair tech to figure out why.
you: I had left it in the car in hot weather. would this be a cause?
Brian: It's possible, over a long time in the heat to develop.
you: I can call either number correct?
Brian: Correct.
you: ok thanks

Icalled the number and they were helpful, told me to use a packingservice like UPS and such. Insure it. And it would take about 5-7 daysfor them to work on it, another 3-4 days of shipping time.
Consideringthe reviews on the rx65 and the prices for detectors out there, andconsidering that they will also apply any software updates (bought minein '06) the $60 repair fee is worth it for me.

Mar 22, 2009 | Beltronics Pro RX65 Radar Detector

1 Answer

Beltronics 940 Radar aDector will not pick up signal


Try doing a "factory reset" per the instructions in the user manual. Sometimes the firmware settings get hosed, and performing a reset restores proper operation.

Dec 28, 2008 | Beltronics Pro RX65 Radar Detector

1 Answer

No audio


Hi everyone,

Bel/Escort now uses a special and proprietary "high temp" speaker which resolves issues of speakers blowing due to high ambient temperatures or heat which builds up within the speaker when it is alerting for extended periods of time. If your RX65 is in warranty and you can make a photocopy of your sales receipt, then great! All you have to pay is shipping to Bel. Bell will replace the speaker with the new version, flash your RX65 with whatever the latest firmware is, and calibrate and test your RX65 too. So, all of this is peachy if your RX65 is under warranty.

If your RX65 is out-of-warranty or if it doesn't have a serial number or was bought from a non-authorized dealer, then the service charge as I recall is $80. Thats not bad since your RD will come back working like brand new.

A note about the speakers: They are made by PUI, but the speakers are proprietary to Bel/Escort. Thus you can not buy them from any source -- not even direct from PUI.

Dec 15, 2008 | Beltronics Pro RX65 Radar Detector

1 Answer

Service needed


The internal self-calibration procedure has repeatedly failed, causing your RX65 to display the Service Required message. You need to send it to Bel for repair.

Dec 13, 2008 | Beltronics Pro RX65 Radar Detector

1 Answer

Beltronics rx65


Had to send it off to Beltronics.A common problem they only seem to be able to repair.$150.Yeah,I said the same thing.1-800-341-2288can provide U w/ all that's needed.Thanks

Sep 25, 2008 | Beltronics Pro RX65 Radar Detector

3 Answers

Bel RX65 not working properly


Regarding the problem of the unit turning on for a second, then turning off after you plug it in....

Plug it in and hold the power button down for 5 seconds. This resets the unit. The unit will still turn off after this however. After that, push the power button on again for one second and it should remain on. Good Luck!

Jan 12, 2008 | Beltronics Pro RX65 Radar Detector

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