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Hello, It may be problem in print head or purge unit, bzt first did you try with print head cleaning under printer properties/preferences?Try few times, if not, remove ink crg., remove print head, take lint free clotch and moisture it with destilled water and put the print head on it few minits, then dry it with anoter lint free cloth.Put it back in and repeat the head cleaning and nozzle check.
If not helpfull replace print head and purge unit with absoerber
The document below will almost certainly help you get your print back. The most common cause of the loss of print is clogged print nozzles. The most common causes of blocked print nozzles are:
Leaving the printer with the head away from it's home position so the ink dries in the nozzles
Poor quality inks that get baked into the nozzles from the process of printing
Leaving a printer for long periods unused
Having the printer near sources of heat/warmth/draft
The following link is the process I have adopted after having great success with it on my first few attempts. I used to change print heads - which can be a laborious process, now I use the method provided in the document below - it saves me lots of time, and saves my customers money!