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Fills the tub but won't agitate. Smell of burning rubber.

I replaced the pump and a little brown plastic spacer thing fell out the bottom. Since then it will fill, but then it stops and I can hear the click whirr then nothing but the smell of burning wires or something. Immediately it won't work, but if I wait until later, I can put on the spin cycle or the fill cycle and it will work. Did I break it when that thing fell out, or is it off kilter or something? I have gotten it to do every cycle, but it seems to not like the moving on stage between cycles.

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More than likely other damage was done - like getting the circuit board - or the motor controller board wet.

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Posted on Sep 10, 2010

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OK, this model has a known issue with a bad pump design. The bearing on the pump goes bad and will lock up. The burning smell is the belt trying to turn the pump. Look under the unit and see if you see rubber residue at the pump. Here is the pump to order. To replace the pump, tilt the unit back and remove the belt. Remove the back lower left side access panel. Remove the 2 hoses, then the 3 bolts that hold the pump down. Replace in reverse order. The pump is a new design it looks completely different but will last you the life of the unit.

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Older top load washers use a belt to drive to transfer the energy from motor to drum. However, if the belt slips, stretches, or breaks, it can cause friction and a burning smell, most likely a burning "rubber" smell. The belt is located either from the back access panel or from the underside of the washer. The solution is to replace the belt with a new one. To replace the belt you can open the back lid of the washer
To replace the belt carefully pry up on front washer top to release plastic keeper pins, remove 2 Phillips screws from beneath lower front washer panel, slightly lift upward on panel to release. Now remove old broken belt, push new belt beneath large tub pulley and put belt on small motor pulley. After this push back belt tension /idler arm, start belt on large tub pulley, turn tub pulley by hand to run belt on, release tension on idler arm. Replace front panel and lower top.
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If the washer leaks all the time, check these:
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  • Water fill hoses: Check the water hoses from the household plumbing. Tighten it or replace it as necessary..
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If the washer leaks only during the fill cycle, check these:
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  2. The tube: It is a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak.
  3. Inlet spout: It is a plastic spout found on most washers near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak.

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Hi Karen,
It is not normal to smell a burning smell after a new coupler install. If the pump is not held on the motor with two clamps then it will raise off of the motor and strip the pump. This would cause the burning smell and also cause you to need a new pump. Before you use it again install the second pump clamp. If you cant find it let me know and we can ship you one over. Contact us anytime m-f 9-5. (865)945-3808
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