Question about HP Compaq Business Desktop dx2200 - P4 524 3.06 GHz (S6104464)

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Compaq will not boot

When turning on, 'A DISK READ ERROR OCCURRED". Press cnt/alt/dlt to continue. tried to change bios boot sequence but now is really messed up. I lost mckafee and a bunch of pop ups were hitting me. I would like to have capabilities to work on computer without using internet. What do I need to do? Please help. smf

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Sounds like your hard drive has begun to fail or has failed. Enter into your BIOS again and find the menu choice that lets you reset everything back to the defaults.

If you have the recovery CD that came with your Compaq you can try running that to see if it will mark the bad spots on the drive and allow you to continue using it.

I would recommend that you resign yourself to the fact that you will have to replace the drive soon. If there is valuable data on the drive, buy a new hard drive, install it and run the recovery CD on it. When you are able to boot up to Windows successfully, shut it down, unplug power and add the old drive as a slave to see if you can retrieve data from it.

If that does not work and the data is worth paying some serious money to retrieve, there are places that are able to retreive data even if the drive will not even spin. They are expensive!


Posted on Jan 12, 2009


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