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How to power off arris cable modem tm822

Power on off button

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

xetas
  • 39 Answers

SOURCE: Re-starting a ARRIS modem after a loss of power

You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset: - unplug the coax cable from the back of the modem - Push and hold the "reset" button in for 15 seconds - Allow the modem 30 seconds to reinitialize and then plug the coax cable back in. Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.

Posted on Aug 13, 2007

oldnovii
  • 667 Answers

SOURCE: how is Arris Telephony Modem installed?

Hi taldrich6 - You have this listed under Arris CM450. Is that what you have?

Posted on Jul 22, 2008

djxtreme979
  • 151 Answers

SOURCE: Switched to cable(arris modem) can't set up network

cable dsl same thing. Did you switch providers and get new modem from them? If so. Just delete previous netowrk and install new one let pc discover new one. Also, with your router you got a disc. It should install correctly. Perhaps it is previous network that is hindering you.

Posted on Dec 30, 2008

  • 17 Answers

SOURCE: Arris cable modem

if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.

Power light flashing=bad

Posted on Jul 04, 2009

bob_computer
  • 3153 Answers

SOURCE: I have incompatibility with my Arris cable modem

There are a few things you can do to help reliability

You should first make sure that the modem and router are individually
set up correctly.

Try the following procedure and write down anything you change so that if you need to go back you know what was changed.
Connect ONLY the MODEM to a pc by wire and nothing else
Go to the start menu and select RUN
In the box type "cmd"
Now in the black screen that has come up type "ipconfig /all"
Take note of the numbers that are in 4 groups e.g. 192.168.1.1
Also take note of the name in front of those numbers !
Write down any numbers where it says DNS too as they may be useful (you only need the ones with numbers not the ones with letters)

Now do the same thing with your modem
If that too has the same IP as your router in "default gateway" then you need to fix that issue as that is probably a part of your problems.

The fix for router modem conflict is to set the router to use a different IP range.

To do this only have the router connected (by wire) and open an internet explorer page (it will fail but that's ok)
In the address bar type the number you got for default gateway above for the router e.g. 192.168.1.1 and press ENTER
When it asks for the user name, give it the one you gave it when you set the router up or the default one from your manual

Also give it the password you gave it when you set it up or once again the default one from the manual.

You now need to look for a box that has the number you just used to get into the router.

It may just say IP address or Starting IP or something similar
That is the number you should change. I usually change the third block e.g. 192.168.2.1 as opposed to 192.168.1.1

You should also have some DNS numbers from the checks further up with the MODEM
You should find the DNS boxes and place those numbers in there. This will allow your computer quicker access to finding things on the internet
Now look for the save settings button and do so.

Reconnect the modem and router. The cable from the modem should go to the YELLOW socket on the router.
Power up the modem and WAIT until all the correct lights are on.
Then do the same with the router.
Now power up a pc and check that you can surf without problems
If not then the problem may lay elsewhere. Go back and re-check.

Posted on Aug 30, 2009

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1 Answer

We have an Arris wireless modem. We have lost the adapter that goes with it. My husband purchased a Belkin Wireless adapter, but it would not work. We went back to the same store and they do not carry...


If you meant you lost the power cable, then you should contact Arris to buy it.
If you mean you lost your router that was hooked with the Arris modem, the you can buy any router for house like D-Link, Linksys... and get it configured to work properly with the Arriss modem where you buying at.

Feb 28, 2011 | Computers & Internet

1 Answer

Setting up xbox live


ARRIS modem is a phone/hsi modem. What youll need to do is first turn power off on xbox then unplug the power supply from the back of the Arris modem and unscrew the coaxil/cable wire from the back of the modem for about a minute. Then plug in the power cord to the modem wait another half minute then screw in the coaxil/cable wire....wait for the lights to come back on make sure the online light is solid green not flashing and follow the ethernet cable (Looks like a thick telephone wire) and make sure you have that ethernet cable seated/snapped into the ethernet port on your xbox. Then turn the xbox on and do connection test. FINISHED..IF it's still not working make sure you have Internet service from your provider and if using a router bypass it at first see if you can get onto xbox live without the router. If you can with just connected directly to your arris modem without the router involved. If you do want to use wireless contact your router manufacture and or xbox support at 800-469-9269.

Apr 24, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

I have a arris tm602 modem, HOW DO I CONFIGURE MY NET GEAR ROUTER FOR INTERNET CONNECTION


Cable modems bond to what they are plugged into, so you have the modem plugged into a computer and it is working fine. Then you want to unplug the ethernet cable from the computer and plug it into another device such as a netgear router. Then you find no matter what you do it will not work.

Now normally to break this bond to the computer so that it will bond with the router you would simply unplug the electrical power from the cable modem, wait for it to sync back up with your ISP's CMTS, power up your router which you would have connected via the internet or wan port, and you would be up and running.

You may have even did this with your Arris TM602. Why isn't your router pulling an IP address? The reason is simple, pulling the power cord did not really remove power since the modem has battery back up.

In order to make it release its bond to your computer, so it can bond with the router you need to either push the reset button on the back of the modem while still powered up or remove its battery pack while unplugged from power.

So try again, this time push reset on the modem. This question was posted in January so I am sure buttercup is all fine by now but maybe this will help someone else.

Jan 08, 2010 | Arris Touchstone 300a (CM300) Modem

1 Answer

Internet connection with arris modem does not go any farther than local


Check if:
  • the power cable is plugged in firmly in both ends?
  • reset the cable modem (use the reset button at the back of the modem)
If all led's stay off, and you are 100% sure that there is electricity on the powersocket, then there must be a technical problem. Contact UPC
Switch off the stand-by button, and you will be online again .
If the power-led is on and the online-led is blinking, then the stand-by button is active.

If the cable-led is continuosly on, then there is no data to/from the cable interface. Control if the cable is firmly connected
Reset the cable modem
If, after reset, there is still no data transfer, contact UPC.
If the Ethernet-led is off , then the ethernet link is disconnected.
Check if the PC or hub is firmly connected and/or powered


Ethernet link connected, but no traffic. Check if there is no problem with the hub, or check if there is no firewall blocking the traffic. Check also the tcp/ip settings

Nov 19, 2009 | Arris Computers & Internet

1 Answer

Can't get Arris Touchstone modem on line after moving house. Haven't tried to hook up to (same) ISP for over two months after moving, but I doubt if that is relevant. LED indicators, after power up, show...


There is a filter in the cable line somewhere not letting signal get out- if you know where all the cable lines come together you will probably see a little filter on one side of the splitter- the line going to your arris modem CANNOT be behind the filter.- If you are not aware of where this is- then you will need to call a cable tech to come out and do it for you

Apr 14, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

No driver for my modem


There are no drivers for the arris cable modem unless you are using USB.

If you are using ethernet then it is simply plug and play. You may need to press the reset button on your arris.

Thank you.

Jan 20, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

I cant get out to the internet when I connect the netgear router.


Be sure that your cable company has enabled your internet. Power down the cable modem, power down any routers and computers. Start cable modem first, after internet connectivity is indicated, power up the router (if you have one) and then power upi the pc

Dec 27, 2008 | Arris Touchstone 450a (CM450) Modem

1 Answer

Connecting my arris modem to x-box live


I have an Arris cable modem and use Xbox live. They work very well together. Most ISP's will only allow one active device at a time. When you switch between you cable modem and your Xbox you need to use a pen and press the reset button on the arris every single time you switch.

Jun 22, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

Arris cable modem


try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Jun 06, 2008 | Arris Touchstone 450a (CM450) Modem

1 Answer

Re-starting a ARRIS modem after a loss of power


You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset: - unplug the coax cable from the back of the modem - Push and hold the "reset" button in for 15 seconds - Allow the modem 30 seconds to reinitialize and then plug the coax cable back in. Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.

Aug 13, 2007 | Arris Touchstone 450a (CM450) Modem

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