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Unable to connect to the synaptics pointing device driver

Hellow folks, i am encountering an error message in my mouse device manager stating that i am unable to connect to the synaptics pointing device driver...

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  • boogieking Dec 28, 2007

    Having the same problem ....using Vista

    did this "Go to Start -> Control Panel -> System -> Hardware tab -> Click "Device Manager" -> Find the item called Mice and pointing devices and click the + sign.

    If synaptics is listed right click and select Uninstall.

    After that completes go to the top of the Device Manager and select Action -> Scan for hardware changes...it should find the device and attempt to reinstall it and the driver."

    I have also I tried to reinstall the newest version of the the driver - "synaptics driver v10.1.8 vista64"...... didn't work

    under device manager it used to say "synaptics touchpad ps/2 compatible mouse" now it says "ps/2 compatible mouse"

    help!

  • leahpcarp Jul 03, 2008

    please help : my touchpad is not working. my MOUSE PROPERTIES used to have a SYNAPTICS DEVICE on the HARDWARE tab (and it says DEVICE WORKING PROPERLY on the DEVICE STATUS--but it is not working!). I clicked UPDATE DRIVER as I browse along and now the SYNAPTICS DEVICE on the HARDWARE tab has become PS/2 COMPATIBLE MOUSE. The SYNAPTICS DEVICE on the HARDWARE tab is now gone! I wanted to try to uninstall the synpatics driver and install anew from the internet but I read some comments that it didn't work. Please help. I can't imagine using a usb mouse while using my laptop everytime. I have a Compaq Presario B1900 running on Windows XP. Please help. please do email me at leah00sg@yahoo.com

  • winterrs Oct 28, 2008

    I have the same problem, i did everything you recomended but the problem wasnt fixed. I have an inspiron 1520, and am using windows vista, please help.

  • brianbf1986 Dec 12, 2008

    Help me, i have the same problem.

  • brianbf1986 Dec 12, 2008

    Still doesn't work for me, I have Vista

  • Anonymous Apr 12, 2009

    my touchpad mouse on my inspiron 1520 stopped working i tried to go to control pannel and click on the mouse icon and it said unable to connect to the snyaptics pointing device driver

  • biju_nt Apr 27, 2009

    vertical scroll is not working

  • Anonymous Apr 29, 2009

    Same problem with Toshiba Laptop P105 S6024. Installed USB Microsoft Mouse and my keyboard and touchpad are disabled. I've tried everything recommended in uninstalling and reinstalling drivers, nothing works.
    Windows XP Media SP3. Toshiba site, no help, Synaptic s site, no help, awaiting MS support Ticket.

  • timbuk2 Apr 29, 2009

    Same problem with Toshiba Laptop P105 S6024. Installed USB Microsoft Mouse and my keyboard and touchpad are disabled. I've tried everything recommended in uninstalling and reinstalling drivers, nothing works.
    Windows XP Media SP3. Toshiba site, no help, Synaptic s site, no help, awaiting MS support Ticket.

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Try to reinstall your driver. Download it from here: driverupdate us . This tool usually keep my drivers up to date (perfectly for now) take a look

Posted on Oct 27, 2014

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Go to Start -> Control Panel -> System -> Hardware tab -> Click "Device Manager" -> Find the item called Mice and pointing devices and click the + sign. If synaptics is listed right click and select Uninstall. After that completes go to the top of the Device Manager and select Action -> Scan for hardware changes...it should find the device and attempt to reinstall it and the driver.

Posted on Jun 09, 2007

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Just go to C:/Program Files/Synaptics/SynTP/SynTPStart.exe

and it will start back working

it just turns the program back on after it turns itself off works for me :D

and if it works for you got to these 2 places and signup for me

http://www.mafiacrime.org/r?id=41462

http://game2.mafiacrime.org/r?id=4014

Posted on Jul 04, 2009

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I am facing the similar problem. this usually happens when intentionally or intentionally you remove your touchpad device driver. which in dell's case is synaptics.

solution to this is simple, install the driver again but this time mannually. if you try to do it automatically as the windows do it when you first restart the system after the issue. it installs the driver of PS2 mouse. Coz that is default driver but not the desired one. so go to dell site and from support link get your synaptics driver. or go to synaptics site and download it. and run it. it should work fine..

Posted on Jan 29, 2009

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Just go to your start-ups and enable the synaptics pointing device or just go the folder( C:/Program Files/Synaptics/SynTP/SynTPStart.exejust) and click on the application. I have spysweeper and i forgot i disable it on my start up shield.

Posted on Feb 12, 2010

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Hello I had the same problem on my computer, HP Pavillion DV9000, running on Win XP SP2. I tried to reinstall the driver - didn't work Then I tried to upgrade to a newer version of the driver - didn't work. The problem still existed. Then it just hit me: I have an English version of Windows XP which means that the default directory for program files is "C:\Program Files". But I live in Sweden and sometimes install Swedish programs. They usually want to install in C:\Program. However, having both "C:\Program Files" and "C:\Program" is NOT advisable since during start-up of Windows there will be a problem for Windows to find the correct directory when loading drivers and programs. So I checked my computer and noticed that I had a few programs installed in C:\Program. I uninstalled these programs and deleted the "C:\Program" folder. Then I restarted my computer and everything worked beautifully. So if you have both "C:\Program" and "C:\Program Files" then you will have to delete the one that is NOT the default program directory. For a Swedish version of Windows that means that you want to keep "C:\Program". For an english version of Windows you want to keep "C:\Program Files". Uninstall the programs before deleting the directory. Hopefully this might help also you. Anyway, good luck.

Posted on Jul 29, 2007

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This can also happen during the following scenario
a) You have disabled the touchpad (out of personal preference), and use just a mouse or trackpoint
b) A driver update occurred and now things don't work.

The problem is that the new driver never fully elaborates because the touchpad was disabled.

a) Re-enable the touchpad either through a utility or via the Bios.
b) Reboot and let the driver elaborate
c) Disable the touchpad (if that is your preference)

Posted on Oct 18, 2011

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@bluegman991 thanks it actually worked, anyways it always worked on restarting...... Howeve M more intrested in knowing what causes this. Any Idea?

Posted on Mar 14, 2010

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Download Synaptics-driver. go in googel and type download Synaptics-driver and download from any webpage.

Posted on Jul 26, 2009

  • answers123 Nov 07, 2009

    go in youtube.com and type you problem there you can see you solution.

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You have to install proper driver for your device.
I have couple of websites that can help you, but this one Driver Update Software for XP Vista 7 8 is most accurate.
I hope I have helped
- James

Posted on Nov 30, 2015

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Go to Start -> Control Panel -> System -> Hardware tab -> Click "Device Manager" -> Find the item called Mice and pointing devices and click the + sign.

If synaptics is listed right click and select Uninstall.

After that completes go to the top of the Device Manager and select Action -> Scan for hardware changes...it should find the device and attempt to reinstall it and the driver.


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