Question about HP Photosmart M525 Digital Camera

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Camera keeps shutting off

I have changed the batteries several times but the camera continues to shut off. The lense does not retract when it shuts off.

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Sounds like you have a lens jam if the camera is under warranty send it in for repair you may be lucky and have it fixed under warranty, provided your camera is in good condition with no dint's abrasions or scratches on the lens or body of camera. If the camera is out of warranty and cost around $250-$300 when new you will be better off buying a new one as camera repairs are expensive and they are time consuming to fix. I use to be a camera repair technician for a couple of years and lens faults are very common ususally a drop of the camera or foreign material in the lens like beach sand are the common causes of the jam. Hope this helps

Posted on Jan 12, 2009

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I know not a solution but hope it helps.
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