Question about Samsung SF-5100 Plain Paper Laser Fax

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Unreceivable Not receiving faxes. Sending is not a problem. Lost the manual, have tried help report and setting the mode on all settings. I would be grateful for any advice as I dont beleive the machine has a fault. I have not used it for 12 months. I have to dial 9 to before the number in orde to send a fax. WOuld this have anything to do with it? Kind Regards Yvette

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Re: Unreceivable

Manual can be found here: Does the unit ring at all? If it does do the following (taken from the manual) Receiving automatically in FAX mode 1. Press Rcv.Mode/Contrast until the display shows ?FAX MODE?. 2. When you get a call, the machine answers the call on a specified number of rings and receives a fax automatically. You can change the number of rings. See ?RINGS TO ANSWER? on page 5.4. To adjust the ringer volume, see ?Adjusting volume? on page 2.8. If the phone is not ringing, then the call is never even getting to your fax machine. Hope this helps If you need more information, please ask before rating this solution. Ed

Posted on Jun 10, 2007

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I can send but not receive on my HP fax 1010. Both send and receive modes had been working just fine until this past weekend. I suspect I might have accidently bumped a button on the front...


Since you have verified from the manual and see no issues with the settings I doubt that you have done some thing wron with the settings. Even though just check whether you plugging the phone line into the line jack or the phone jack on the fax machine, it should plug in to line. Also try and unplug/replug the units power cord as well as trying a different phone jack location. If tghis does not work try to capture the error that you get as this would help in entering in the troubleshooting link provided bellow:

Please get back to us if you have further query else please accept the suggestion.

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How do i get a confirmation of a fax sent over a month ago?

Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
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Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
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Report name Content
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It can also be used as a quick reference guide.
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These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
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Sending Confirm This report shows the fax number, the number of pages, elapsed
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Aug 25, 2009 | HP 1040 Plain Paper Inkjet Fax

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Our brother fax-827S will not send or receive faxes

The MNL setting has no effect on sending. Try unplugging the power for 10 seconds to see if that clears the problem. Make sure you have a dial tone on the phone line.

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Fax machine sending but not receiving --help me!!

Check the settings and see if it went into "memory" mode. They may call it somthing else in the menu so check the manual if you have it.

Mar 23, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Hp photosmart 2610 all in one series. I can receive faxes but can't send them

First, in the FAX mode, scroll to PRINT REPORTS on your HP's display. You can then print out all fax activity, including failed SENDS. There should be an error code associated with the failure, and this may help to point you in the right direction. Using the HOOK button on your fax, call your cell phone. If your cell rings, answer it, and listen for the FAX TONES. If your cell does not ring, press the MENU button on your HP, and scroll to either FAX SETTINGS, FAX SETUP, INITIAL SETUP, or FAX SEND MODE. Try changing , one-by-one, any settings related to sending faxes. Be sure to write down the original setting before you change it.

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Brother Intellifax

Not familar with MNL, does sound like you have the receive mode set to manual. set to auto anser or answer machine. In manual mode the phone will ring until you tell the fax to receive. In auto mode after so may ring which you set, the fax will pick up...

Aug 28, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Apparently the fax can be set to receive only

Function 64 set
look for manual mode on the print out
use 74 set to enable auto receive

Aug 04, 2008 | Panasonic Panafax UF-560 Plain Paper Laser...

1 Answer


Yes, just set the receive mode to "manual" the machine will then just ring when a fax is incoming and not print. It may become annoying after a while because the sending machine will try to send numerous times. You can get around this by setting the ring volume to mute.

Jun 06, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer


          A multitude of problems might cause receive problems, and the User's Guide has no "receive Problems" section under troubleshooting - so here goes:

        If I had to guess right off the bat, your problem is probably
that the FAX is in "FAX Storage" mode, and is out of memory.
In this mode, it will print FAXes until it runs out of memory.
See problem "g" below.

   a. Voice mail active on the line - if voice mail and FAX-2820 are
       set to answer the line on the same number of rings, there's
       no way to know which will answer first.

   b. Voice mail active on line - if voice mail is set to answer in
       fewer rings than the FAX, then the FAX will always lose
       (but you'll have no problems Xmitting).

   c. Call Waiting active on the line - the call waiting "boop" will
       kill incoming FAXes (and outgoing FAXes too, but your
       personnel will retry the outging ones until they succeed
       and you may only hear complaints about incoming FAXes).

   d. Your FAX-2820 is set to "Manual" or "External TAD" mode.
       Reset it to "FAX only" or "FAX/Tel" mode (depending on
       your office use of the FAX telephone line).
       How to do this: Menu/Set,0,1 <up/down to select mode>
                              press Menu/Set.
   NOTE: your LCD display tells you your receive mode:
       Mine says "Sleep 22:08 Fax", telling me I'm in "FAX only"
       mode, and its 10:08 PM.

   e. You've set the FAX to RING DELAY - if so, the FAX
       must win. Setting ring delay to 00 tells the FAX to answer
       the line silently (an advantage for a busy MD's office).
       How to change this: Menu/Set,2,1,1
       Ref: FAX-2820 User's Guide p.4-2

   f. You dont have a shared (FAX/human) line set to
     "Easy Receive"; if someone answers the call and
      Easy Receive is off, then they need to press START on
      the fax machine front panel or dial *51 and hang up.
      How to change it: Menu/Set,2,1,3
      REF: Fax-2820 User's Guide p. 4-2

  g. You may be set up for "FAX storage."  In this mode, received
      FAXes will be stored (and printed) until you run out of
      memory (quickly done on a Brother FAX-2820), then you
      get nada (but sending FAXes still works).
      How to reset this: Menu/Set,2,5,1 <up/down>
      REF: Fax-2820 User's Guide p.6-2

  h. You may have set up FAX forwarding.  In this mode, sending
      FAXes will work fine, but all incoming FAXes willl be sent
      to another telephone number.
      How to turn it off: Menu/Set,2,5,1 <up/down>

      If this laundry list of (sending OK, Receiving dead) scenarios
 doesn't resolve the problem, email your FAX number to me
and we'll do some cross-country FAX debugging.

                                  Dave in tech support
      The above features may have been set remotely by a
   nefarious (or somewhat knowledgeable) individual - remember
   that a little knowledge is a dangerous thing (even for
   FAXes). See (extensive) remote programming instructions
   on p.6-6 of the User's Manual.

        To print out the caller ID list - and possibly find out the
   source of the remote programming:
   Menu/Set,2,0,3 <up/down to "print report">, Menu/Set,
    Start, <Caller ID report prints>, Stop/Exit
   Ref: Brother Fax-2820 User's Guide p.A-3

Dec 20, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

FaxJet 335, tx error

call the number manually . and does it answer with a warble immediately or does the phone ring a lot and then answer.
your timeout may be set too short on the sending fax setup.

Dec 14, 2007 | Philips FaxJet 375 Plain Paper Inkjet

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