Question about Acer aspire 5733z4851 intel pentium dualcore 4gb 500gb dvdrw 15.6 win

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Hi. I have an acer aspire 5733z laptop which I has been working fine for the past 4 months or so. I went on the net this morning, everything was ok. Then went to go on a different site and the internet connection has dropped out and cannot get it back online! I have read on here to run devmgmt.msc and locate network adapters which I have done. There are 3 options - 1 has an exclamation mark next to it (Microsoft ISATAP Adapter #3). I click on this and device status is " This device cannot start (Code 10)". I have no idea how to start this! Can anyone help at all? Thanks.

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Download LAN driver, extract and copy to pen drive, then execute setup an ACER Aspire 5733.

Posted on Dec 06, 2012

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  • davewig1980
    davewig1980 Dec 07, 2012

    Hi and thanks for you response. I have downloaded from link you provided onto a USB stick. I have tried it on the laptop but no success unfortunately. There are 2 folders which have been downloaded which I unzipped before putting on stick. There were called ia32 and x64. Within these folders were a setup application. One didn't work at all. The other uninstalled something and then when reinstalling it, it says its was installed successfully but the internet is still not working. Any other suggestions what we can do?

  • Jose Diaz
    Jose Diaz Dec 07, 2012

    Post back with OS version, and if there are any other Network Adapter warnings in Device Manager. You can also check Network Connections in Control Panel for disabled LAN connections.

  • davewig1980
    davewig1980 Dec 07, 2012

    OS is Windows 7 Home Premium Service Pack 1. There was a warning against a Network Adapter as mentioned in original post against Microsoft ISATAP Adapter #3. I can see that the LAN connection is disabled but the wireless network connection 2 is enabled.

  • Jose Diaz
    Jose Diaz Dec 07, 2012

    Enable the other LAN connection. It may come up with a red warning for not having a cable connected. Now try and test one port at time for internet. A reboot may help clear and renew, or you can also do an IP refresh. Go to Start > Search and type cmd. In the command prompt type ipconfig /release. Then type ipconfig /renew. This just refreshes your IP. Test the port one at time while doing these commands. Hit ENTER to execute commands. PS just noticed there is a Suggested Solution below. These are auto inserted by web site, even though one of then is mine. LOL

  • davewig1980
    davewig1980 Dec 07, 2012

    I have disabled the wireless connection and enabled the LAN connection. I have then plugged in the ethernet cable and internet now works but only when ethernet is connected (obviously!). Does this suggest that there is a problem with the internal modem? Can this be fixed rather than having a cable trailing across the living room?! I haven't done the ipconfig prompts you mentioned yet though


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Posted on Jan 02, 2017

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SOURCE: i have an acer aspire 5742 ....the problem is when i turn my laptop on shows acer logo during POST and then restarts again ....i tried pressing f2 to go to system settings but system settings do

Try System File Checker. It finds and replaces corrupted system files. You may need a copy of OS. At command prompt type sfc /scannow ENTER.

You can also use the Win 7 install disc:
Boot with a Win 7 disc, and choose Repair Your Computer. Then use Startup Repair option. Type bootrec /fixboot ENTER if end up at the command prompt. It does the same thing.

Posted on Nov 27, 2012

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SOURCE: acer e630 will not acknowledge boot disc and also keeps on telling me that i need to check cable connection, which i have done and all is in order

Time to bring it in to a computer shop to be fixed. It could be anything from your motherboard going bad, your DVD drive going bad, your hard drive dying, or even viruses and malware. Or a combination of the four.
Have them give you an estimate before they do any work on it as it may not be cost effective to fix.

Posted on May 15, 2012

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