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GE Profile Arctica fridge running too cold

I have a GE Profile Arctica (model PSF26NGNA) that shows itself as running at 32 degrees in the refrigerator. Adjusting the temperature on the touch pad inside the front door does not adjust the temperature in the unit. I've used a thermometer and while it's not quite freezing liquids, it's still cold enough to freeze all my vegetables. Opening the back panel on the bottom, there is a "ridged" cylinder that has a fan on one end that was covered in dirt. I vacuumed that off thinking there might be an airflow issue however that hasn't made an impact on the temperature reading. Any suggestions?

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  • GE Master
  • 9,472 Answers

You may want to check your damper assembly to see if the door is broken. If the door is broken it will air to migrate to the refrigerator compartment causing freezing issues. Also check to make sure that the damper door is not staying open. When you take the cover off with the door open the damper should close. If the damper is open then you need to replace the damper. Here is the damper to order.

Posted on Dec 05, 2012

  • 4 more comments 
  • Robert Brown Dec 11, 2012

    A buddy of mine works in the space and he came over last night and we focused on the damper assembly. We took off the back panel inside the freezer and he says "there is no damper door". When I looked, indeed, there's just an open hole running directly from the lower part of the freezer into the lower part of the refrigerator (where the freezing is worst, by the way). He also made reference to the damper door closing under the proper circumstances and indicated (if I'm remembering his explanation properly) the damper door would have an electrical connection telling the door when to close and that there isn't that electrical connection either. He seemed very startled and couldn't seem to understand how this problem of freezing just started if the damper door never existed in the first place. Would you concur or point us in a different direction?

  • Robert Brown Dec 11, 2012

    Oh yeah, and just for grins, we covered the hole on the refrigerator side w/ duct tape and this morning, the temperature reading on the fridge side seems to indicate more normal performance. It's set for 37 and reads 37.

  • Richard Roth
    Richard Roth Dec 11, 2012

    That is so odd. From the model number you gave me, it indeed shows that unit to have a motor controlled damper assembly.

  • Robert Brown Dec 11, 2012

    Hmm ... would you suggest we buy the whole assembly (motor and everything) and install it (assuming we can find the mounting holes, electrical connection, etc)?

  • Richard Roth
    Richard Roth Dec 11, 2012

    I doubt the harness is there.

  • Robert Brown Dec 11, 2012

    Cool, thanks!!

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Faulty air damper is the usual cause , or possible sensor fault

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SOURCE: GE Profile refrigerator temperature problem

refrigerators have 2 coils. the evaporator coil and the condensing coil. one is on the bottom of the fridg and one is on the back or inside behind a false panel. these coils must be kept clean or if the condensing coil cannot reject the heat absorbed by the evaporator, the box temp will stay high and if the evap coil cant absorb heat the box temp stays low running the risk of freezing

Posted on Nov 27, 2009

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