Question about Sentry Fireproof Safe
Could be the battery holder is bad. A1 Locksmith Burlingame CA 94010 have Sentry safe locks, keys, battery holders, battery door covers, and door handles. But only a small supply in stock.
Posted on Nov 23, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: Sentry Model 1610 Won't Open
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
Posted on Jan 22, 2009
SOURCE: Sentry Model 1610 Won't Open
I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.
Posted on Aug 21, 2008
SOURCE: changing the combination
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must have the factory combination in order to change the combination that was
added to the safe and the factory combination can not be erased if that is the
combination you are trying to erase.
All you have to do is press program & type in the factory code 2 times & that will erase the number you created.
Then to add a new combination all you have to do is: press program followed by 5 new numbers. Then to see if they new number works, just type in the new combination & the green light should come on & you have 4 seconds to turn the handle
Posted on Nov 25, 2008
Attn: Dept. 200 882 Linden Avenue
Rochester, NY 14625-2784
Please allow 7-10 business days, upon receipt of your request, to receive your combination.
This request may be faxed to us at : 585-381-2940.
The combination will be faxed or e-mailed back to you only if requested to do so on your correspondence and you have included a copy of a $15* money order on your fax (please allow 24 hours for processing your faxed request).
To pay by MasterCard or Visa please contact our Customer Service Department at 1-800-828-1438 (please do not fax your credit card number).
Posted on Jul 31, 2009
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