Question about Diamond Multimedia ( VC500) Video Capture

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What's wrong with my capture module on my vc500 cxt adapter, audio but no picture

When i click on capture. it displays that the device is not available or being used by another application, close the application and retry. it's not connected to any other application that i know of.

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I can't give a solution. I am having the same problem. Used the capture device a few months ago and it seemed to work. Now I can't get the computer to recognize the USB device and I get the same message. Anyone out there that can help?

Posted on Jan 24, 2013

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Posted on Jan 02, 2017

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SOURCE: how to set up one-touch video capture vc500

You can use either the S-video or the RCA video connector. I don't think you can use both at the same time but I haven't tested that. Also, if you use the S-video adapter, it has no audio so you also have to use the RCA audio connectors when using S-video. Hope that helps...

Posted on Feb 01, 2009

  • 1027 Answers

SOURCE: I am using the vc500 to capture video. It works except

That is a frequent 'fault' with the low cost capture units.q Nothing can be done, other than seeing if Diamond has a newer driver that corrects it.

Posted on Jan 26, 2010

  • 1027 Answers

SOURCE: my Diamond vc500 constantly takes pics HELP!

Check the configuration settings - you may have the automatic frame grab feature activated.

Posted on Feb 09, 2010

  • 1 Answer

SOURCE: Diamond VC500 is not recording my Xbox 360

Mine does the same thing. I think that the problem might be that you have to go to the yellow gear thing and you have to change the recording format to DVD and you have to change the video format to NTSC_M. And make sure you have all of your hardware and your y splitters connected right

Posted on Oct 09, 2010

  • 1 Answer

SOURCE: Diamond vc500 capture screen shows analog picture

When mine does that, I just turn it off and on again. That usually works.

Posted on Oct 28, 2010

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1 Answer

VC500 - Arc Soft Biz capturing problems


Using old tapes is the wrong way to go. Eventhough there is an rease head in the VCR, there will always be some residual information left behind that affects the new recording. Older tape also has a tendency to flake off and plug a video head. A tape with a wrinkled edge will confuse the recorder speed sensor and try to change speeds too.

Dec 23, 2013 | Diamond Multimedia ( VC500) Video Capture

1 Answer

Vc500 sound but no video


A possibility is that you are set to the wrong video source (for example, the S-Video instead of the composite).
The second possibility is that you are set to be "PAL" capture for an NTSC source or vice versa. If you are in the US, set NTSC. If anywhere else, select PAL.

Nov 20, 2011 | Diamond Multimedia ( VC500) Video Capture

1 Answer

Diamond vc500 "usb device not recognized" i have a


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts


hope this helps you

Oct 21, 2011 | Diamond Multimedia ( VC500) Video Capture

2 Answers

Diamond VC500 is not showing my video. I can hear the audio and if I click the refresh button I can see the video for a second and then it goes back black. Help, I am trying to convert my VHS tapes using...


This depends on your operating system and video display hardware, but a lot of the time, updating to the latest video driver for the card will solve the problem.
The other possibility is that you are set to the wrong video source (for example, the S-Video instead of the composite).
The third possibility is that you are set to be "PAL" capture for an NTSC source or vice versa. If you are in the US, set NTSC. If anywhere else, select PAL.

Sep 29, 2011 | Diamond Multimedia ( VC500) Video Capture

1 Answer

I'm trying to capture video from a Sony Mini Digital Handy Cam, onto my Toshiba Satellite laptop (Windows Vista). I'm able to capture the audio from the mini tapes within ArcSoft and E-Z Grabber,...


this might be a problem with the driver

click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamtion ? ! mark or a red X a new driver will need to be installed right cick select reinstall/update driver if your computer came with a motherboard disk the drivers could be on it or you might need to download one

http://download.cnet.com/diamond-monster-3d-driver/3000-2108_4-10008350.htm
if this package is not the right

http://download.cnet.com/2000-20_4.html

on the home page you should see a search tab just type in what you are looking for

(be precise)also the download software finder under that there will be a list place a tick in the box of any one you want/need

all software windows software mac software mobile and web apps

http://majorgeeks.com/downloads35.html

also this link will provide you with many freeware and share drivers


hope this helps you


Aug 15, 2011 | Diamond Multimedia ( VC500) Video Capture

2 Answers

No signal from Diamond VC500 Capture Device


I have a similar problem. Sometimes it works fine, but it will often have sound but no picture in the box. Other times, there is no input signal showing when I click on the gear wheel to adjust settings. There is no rhyme or reason to the missing picture. Whe I play it back, I do have the picture - usually.

Jul 18, 2010 | Diamond Multimedia ( VC500) Video Capture

1 Answer

Diamond VC500 One Touch Capture not recording properly.


Try turning off your screen saver. The recorded file will reset to zero whenever the screen saver kicks in.

Feb 25, 2010 | Diamond Multimedia ( VC500) Video Capture

1 Answer

How to set up one-touch video capture vc500


You can use either the S-video or the RCA video connector. I don't think you can use both at the same time but I haven't tested that. Also, if you use the S-video adapter, it has no audio so you also have to use the RCA audio connectors when using S-video. Hope that helps...

Aug 26, 2008 | Diamond Multimedia ( VC500) Video Capture

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