Question about APC Smart-UPS RT 5000VA (SURTD5000XLI) UPS System
No logic power when input breaker closed
Have you check the battery, SURT UPS will not on if the battery is totally drain.
Posted on Feb 20, 2013
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Posted on Jan 02, 2017
SOURCE: problem with SmartUPS SU5000I
Before trying to replace an IC, make sure that the battery is capable of holding a charge. If there is more than 1 battery, check all. If it (they) are bad, it will probably be less expensive to replace the unit.
Posted on Jul 24, 2009
You are correct. The APC Smart line has a partial charge when it's new. Similar to cordless phones, the work right away, but you're still supposed to charge them before use for best results.
Just leave it plugged in with no load for a couple hours and it will be fine.
Posted on Sep 23, 2009
It sounds like a relay inside. I found that if I bump the UPS like pick up the front or back & dropping it about 2" or tipping it and letting if fall back level it'll finally kick back in. This makes me feel the relay has gone out. Maybe during it's test procedure.
Posted on Mar 28, 2010
SOURCE: APC SmartUPS 3000VA
APC do not release cct diags and these are not easy to repair, if the battery fuse was open and there is some board damage, the thing is toast. Even if you get it going the battery will not be able to be calibrated, unless there the board/processor is 100%, I know this as we have a similar model on the bench right now with new batts in and the unit will not recalibrate, so even though the batts are new, as soon as the mains is dropped it goes to very low battery and shuts down in 2 mins.
Buy a new UPS save yourself a lot of time. Hope this helps
Thanks for using FixYA
Posted on Aug 02, 2010
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