Question about APC Smart-UPS RT 5000VA (SURTD5000XLI) UPS System

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Apc smartups will not power up

No logic power when input breaker closed

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  • 91 Answers

Have you check the battery, SURT UPS will not on if the battery is totally drain.

Posted on Feb 20, 2013

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Posted on Jan 02, 2017

DosHog
  • 168 Answers

SOURCE: problem with SmartUPS SU5000I

Before trying to replace an IC, make sure that the battery is capable of holding a charge. If there is more than 1 battery, check all. If it (they) are bad, it will probably be less expensive to replace the unit.

Posted on Jul 24, 2009

  • 59 Answers

SOURCE: APC SMARTUPS 1500VA Battery Problem When Replaced

You are correct. The APC Smart line has a partial charge when it's new. Similar to cordless phones, the work right away, but you're still supposed to charge them before use for best results.

Just leave it plugged in with no load for a couple hours and it will be fine.

Posted on Sep 23, 2009

  • 1 Answer

SOURCE: My APC SmartUPS 1000 wont turn on

It sounds like a relay inside. I found that if I bump the UPS like pick up the front or back & dropping it about 2" or tipping it and letting if fall back level it'll finally kick back in. This makes me feel the relay has gone out. Maybe during it's test procedure.

Posted on Mar 28, 2010

tech240
  • 169 Answers

SOURCE: APC SmartUPS 3000VA

APC do not release cct diags and these are not easy to repair, if the battery fuse was open and there is some board damage, the thing is toast. Even if you get it going the battery will not be able to be calibrated, unless there the board/processor is 100%, I know this as we have a similar model on the bench right now with new batts in and the unit will not recalibrate, so even though the batts are new, as soon as the mains is dropped it goes to very low battery and shuts down in 2 mins.

Buy a new UPS save yourself a lot of time. Hope this helps

Thanks for using FixYA

Posted on Aug 02, 2010

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1 Answer

No logic power when input breaker is closed


double check your batteries, SURT UPS wont turn on if the battery is totally drain

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APC SmartUPS 3000VA


APC do not release cct diags and these are not easy to repair, if the battery fuse was open and there is some board damage, the thing is toast. Even if you get it going the battery will not be able to be calibrated, unless there the board/processor is 100%, I know this as we have a similar model on the bench right now with new batts in and the unit will not recalibrate, so even though the batts are new, as soon as the mains is dropped it goes to very low battery and shuts down in 2 mins.

Buy a new UPS save yourself a lot of time. Hope this helps

Thanks for using FixYA

Aug 02, 2010 | APC Smart-UPS 3000VA UPS System

1 Answer

Problem with SmartUPS SU5000I


Before trying to replace an IC, make sure that the battery is capable of holding a charge. If there is more than 1 battery, check all. If it (they) are bad, it will probably be less expensive to replace the unit.

Jul 24, 2009 | APC (SUA3000I) UPS System

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