Question about SanDisk Sansa Clip MP3 Player

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Cant detect the device

When i connect my sandisk 1 gb...to the computer it says..a problem occure in installing the device..your device may not work properly...n after hat my device stops charging..n i cant even detect it in the safely remove hardware please help me out my device is a new one ....havent used it anytime...

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  • jora6610 Jan 12, 2009

    I have the same problem. When I try to trouble shoot in the Add Hardware section of the Windows XP Control Panel, the wizard says: The drivers for this device are not installed. (Code 28)

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Most likely why that isn't working correctly is because your usb port on your computer is most likely bad... I know someone who had the same problem and once she plugged the player into another usb port it worked like a charm.

Posted on Jan 13, 2009

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