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Sounds like the inlet solenoid is not working. It lets water in. It is operated by the control board. Either could be bad. You would need a schematic and a multimeter to check the solenoid. Dangerous voltages are present.
Far as I know, the solenoid is 110 volts. If you will find a tester and check the leads, you should read 110 volts as soon as the machine control knob is turned to "run". If not, advance it a click or two, and test it again. If you have no volts, you likely have a bad control, not sending the signal. If you have 110 volts, you'll likely need a new solenoid. Be blessed.
Assuming there is power, water available, and the timer works, the number one thing that would cause this is the inlet solenoid. Sometimes you can just tap it if it is stuck, but most likely you need to replace it. You may or may not need to pull your dishwasher, it depends on where the solenoid is mounted. It's not that hard a job if you have any experience fixing anything. It should be found real close to where your water line connects to the dishwasher. (It wouldn't hurt to test the leads for power during the fill cycle just to be sure you have power there.)
Start at the water outlet and make sure that there is sufficient water flow there. Check the hose that it is not kinked or if there is a screen in the hoes, that it is not blocked with scale or grit from the pipes. If all that is clear you need to check that the inlet solenoid is opening to allow water in.
i have a similar problem. water is not reaching the bottom spray arm. there. i have an underwater case for my digital camera, so i'm going to put a torch or 2 in some waterproof bags and remove the bottom spray arm and run the dishwasher to see if there's water coming out of the bottom pipe, if not, i need to try and see if there's a blockage in the system, or a dodgy valve, could be that the soldering's or the control panel's buggered.
I know sounds stupid, but I must ask: Are the water supply valves turned on? Is the water supply pressure good?
A pump usually isn't found on the inlet side. Most such appliances have sediment screens located in the water inlet connections. These will sometimes get blocked with sediment such as lime, for example. Otherwise, you may have a defective controller or defective solenoid. Most units have two solenoids (hot & cold). The solenoids are located at the water inlet hookup (the screen is usually a part of the solenoid). When the washer is started, a metallic click should be heard from the solenoids. Beyond checking the screens and water valves, a repairman should be called in, unless you're skilled with a voltmeter, electrical troubleshooting, and appliance disassembly.
BTW- is this a new installation or has the unit been in service for awhile?