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I have a Comdial Edge 120. Whenever I pick up an incoming call the phone does not automatically pick up that line. I have to push the Line button to answer that paricular call. How do I change it so that when I pick up the handset the phone will switch to the current or next incoming call?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Phone won't ring

Hi Melissa,

 

The phone system (cpu, Brains, Switch) is set for auto answer on your Ext. Either power was lost, programming changed or something along those lines. It is global, so if a call "rings" @ your phone, (any call) you can just lift the receiver and speak.

 

It sounds like the associated phone lines ringing in "lost" memory of your extension. Therefore it must be programmed or in the case of a toshiba system it has a software "glitch or bug". usually due to "I don't know". So I usually find a change was done to ringing by the vendor or just power loss to the system.

there are a million variables because it was manufactured in asia usually. I would need some more info. to be sure. I can tell you it is NOT your phone. try to reset the phone by unplugging for a minute , if no luck you will need the vendor to reset your Ext. with a laptop or do it yourself with the codes from the main or switchboard ext. I am sure I can give you the info to do this and make it ring again, but you are best off calling the dealer in case fat fingers get wild . you could do much harm by trying by one wrong entry and it is what I call Jinglish ( Japanese English or bad translation) in the manual. $80 or so is worth it , mostly if someone was out to change stuff while you where gone.

 

Or jus unplug the phone system and wait 1 minute before plugging it back in,  that will reset the system kind of like rebooting windows and forcing it to re - load the system.

 

Good luck, let me know.

 

 

Bob

Posted on Oct 19, 2007

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SOURCE: receiver dosen't pick up line that is ringing

go to programming section 5
You want Automatic Line Selection

Press feature00
left intercom button press twice (system program)
press right intercom once (central tel program)
enter # of extension to be programmed (intercom #)
press **
press line buttons in desired order line1 line 2 etc and
end with left intercom then press**
enter feature 00 to exit programming
Dave

Posted on Oct 17, 2008

  • 1 Answer

SOURCE: answering call

Feature ** 266344 password 266344 (assuming the default passwords are set)
A. Configuration
2. Line Access
Show set (enter the telephone extension set number that needs to be changed) ex 34
Then press enter 4 times until you see the 'Prime Line'
Press the change button to set the desired line that will activate when the handset is picked up.
(It will probably display 'None' at present before change)
Press enter and release.

Posted on Apr 11, 2009

issikiki
  • 563 Answers

SOURCE: Norstar M7310 phone doesn't ring and doesn't pick up calls

You can look at the manual here:
http://www.fixya.com/support/p98000-norstar_m7310_corded_phone_nt8b21ac03/manual-34096/page-3

Posted on Jan 26, 2010

SOURCE: When I pick up the handset, the intercom picks up.

This programming needs to be done from Ext 10 or 11

Press Feature 00
Press LEFT intercom TWICE
Press RIGHT intercom ONCE
press the 2 digit extension number you want to set up
PRESS ** ( STAR STAR)
then press the lines in the order you want them to be picked up.
When finished:
PRESS ** (STAR, STAR)
PRESS feature 00 to exit programming.

Done

Posted on Oct 11, 2010

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