Question about Panasonic NN-S933BF Microwave Oven

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Remove glass tray coupler F21315Y00AP

The glass tray in the bottom of the microwave turns occasionally, but mostly only when light weight things are on the tray. The turntable motor is working, It seems that the coupler that fits over the shaft of the motor is worn and is not making the connection it needs to turn. I have the microwave apart, but I can't seem to get the coupler out of the bottom of the microwave. Any suggestions on how to remove the coupler???

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  • Bill Dec 05, 2012

    Perseverence at pulling it up....it was a tight fit thru the hole....finally succuss

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SOURCE: NN-A574SBBPQ - Microwave fans & turntable not working

2 fuses in a panasonic does not sound enough.
have you checked the main incoming power protection fuse normally 10amp or higher.
most panasonics have approx 4 fuses so keep on looking

Posted on Feb 21, 2009

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EwingElect
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SOURCE: Turntable wheel under glass tray broken

If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.

I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.

Posted on Mar 31, 2009

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Panasonic Microwave Model NN-H765BF will rotate occasionally and not rotate occasionally. If I manually rotate the glass plate, I can feel the gear reduction.


The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can order parts Encompass here or call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 22, 2010 | Panasonic Microwave Ovens

Tip

Replacing a Turntable Motor on a Microwave


The following advice is for MOST microwave ovens (including over-the-range models). This is a fairly simple repair that can be accomplished without uninstalling the microwave oven.

If the turntable motor has failed, it can be replaced by following these steps:

1. Unplug the microwave.

2. Open oven door and remove glass tray and carousel ring.

3. Locate and remove the screws holding the bottom panel (under the microwave) in place. With the screws removed, the bottom panel should open from the front with the hinges in the back.

4. Disconnect the connector plug from the turntable motor.

5. Reach inside the oven and remove the coupler. This is the small plastic piece that the center of the glass tray sits on. You may have to gently pry up with a flat screwdriver to get it to come loose, then pull straight up.

6. With the coupler removed, loosen the mounting screw(s) to the motor and it should easily come out from under the oven.

7. Install new motor in the reverse order of the steps I just provided.

There are many appliance parts websites that carry replacement parts cheaper than retail. The average cost for most of these motors is about $30. Prices do vary depending on model number. I hope you find this information helpful.

on Dec 01, 2009 | Microwave Ovens

1 Answer

Plastic peice that fits under plate inside micowave that makes it rotate


If the model number you have this question listed under is correct, there are two possible parts based on your question. There is the carousel ring, that turns the glass tray, and there is the small plastic coupler that the center of the glass tray is supported by. The part numbers are as follows:

Carousel ring - WB06X10513
Coupler - WB06X10564

You can view and excellent exploded view diagram of this microwave at pcappliancerepair.com. The parts I mention are listed under Diagram 1151005 as items 84 and 101 respectively.

To replace the coupler, you simply remove the glass tray and gently pry straight up. The coupler will pull off of the turn table motor shaft. Insert the new coupler and press on to the shaft.

If this is not the correct model number, please post back with your correct information so that I may be able to provide you with better assistance. I hope this helps you.

Nov 21, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Turn table wont turn


This is commonly caused by a turntable motor that has worn out and needs replaced.

The motor can be replaced by following these steps:

1. Unplug microwave.
2. Open oven door and remove glass tray and carousel ring.
3. Locate and remove the screws holding the bottom panel (under the microwave) in place. With the screws removed, the bottom panel should open.
4. Disconnect the connector plug from the turntable motor.
5. Reach inside the oven and remove the coupler. This is the small plastic piece that the center of the glass tray sits on. You may have to gently pry up with a flat screwdriver to get it to come loose.
6. With the coupler removed, loosen the mounting screw(s) to the motor and it should easily come out from under the oven.
7. Install new motor in the reverse order of the steps I just provided.

This is a very simple repair. I could only find the motor listed at repairclinic.com. The part number is 1467810 and costs about $34.
If you have any questions, or require additional assistance, please post back with your complete model number so that I may be able to provide you with better assistance. I hope this help you.

Oct 09, 2009 | Sharp R-1470 Microwave Oven

1 Answer

Turntable not turning


This is commonly caused by a turntable motor that has worn out and needs replaced.

The motor can be replaced by following these steps:

1. Unplug microwave.
2. Open oven door and remove glass tray and carousel ring.
3. Locate and remove the screws holding the bottom panel (under the microwave) in place. With the screws removed, the bottom panel should open.
4. Disconnect the connector plug from the turntable motor.
5. Reach inside the oven and remove the coupler. This is the small plastic piece that the center of the glass tray sits on. You may have to gently pry up with a flat screwdriver to get it to come loose.
6. With the coupler removed, loosen the mounting screw(s) to the motor and it should easily come out from under the oven.
7. Install new motor in the reverse order of the steps I just provided.

This is a very simple repair. A replacement can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

Prices vary so shop around for the best price. If the model number you listed this question under is correct, the part number is DE31-10172A. Most of these sites also have helpful exploded view diagrams you can use for reference.

If you have any questions, or require additional assistance, please let me know. I hope this help you.

Sep 23, 2009 | Samsung SMH7178STD Microwave Oven

1 Answer

The turntable does not turn. How do I change the


The turntable motor can be replaced by following these steps:

1. Unplug microwave.
2. Open oven door and remove glass tray and carousel ring.
3. Locate and remove the screws holding the bottom panel (under the microwave) in place. With the screws removed, the bottom panel should open.
4. Disconnect the connector plug from the turntable motor.
5. Reach inside the oven and remove the coupler. This is the small plastic piece that the center of the glass tray sits on. You may have to gently pry up with a flat screwdriver to get it to come loose.
6. With the coupler removed, loosen the mounting screw(s) to the motor and it should easily come out from under the oven.
7. Install new motor in the reverse order of the steps I just provided.

This is a very simple repair. Ironically, I just replaced mine today. If you have any questions, or require additional assistance, please let me know. I hope this help you.

Sep 12, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

My Cuisinart Microwave's carousel doesn't turn. The heating function works fine. Can this be repaired?


This could be a very simple repair. The carousel is rotated by a small motor located under the bottom panel of the oven. This small motor has a coupler attached to it, that the glass tray sits on. The motor can be accessed by performing the following steps:

1. Unplug the microwave oven and open the oven door. Remove the glass tray.

2. Remove the small coupler by pulling straight up on it.

3. Close the oven door and locate the bottom panel screws UNDER the microwave oven.

4. Remove the screws and the bottom panel will open (some are hinged from the back).

5. Remove the connector plug and mountuing screws to the motor and that's it.

6. Re-install new motor using the steps provided in reverse order.

NOTE: This repair can be performed with the oven in place if it is mounted above a range. No need to uninstall. Just make sure the power is turned off to the unit before servicing anything inside.

Replacement motors can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites offer great service, with competitive pricing, so shop around for the best deal. If you have any questions, or require additional assistance, please let me know. I hope this helps you.

Aug 18, 2009 | Microwave Ovens

1 Answer

Turntable does not function


hi,
The first thing I would check is the coupler

Remove the glass tray and pull the coupler up. Check it for any cracks.

If the coupler is fine then the turntable motor has to be replaced.

It can be easy replaced after the bottom panel removed - just two screws and the wire plug.

Jul 02, 2009 | Microwave Ovens

1 Answer

Spacemaker XL1800 turntable turns sometimes


I would say an internal post broke inside the motor. This often happens when a heavy item is placed on the tray.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.


You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


Mar 01, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

TURNTABLE


That piece is the pulley shaft: F21315Y00AP PULLEY SHAFT 3.29 You can get it from Panasonic's online part site: http://www.pasc.panasonic.com/epartr/ Generally you unplug the unit from the power line, then remove the bottom panel(s) above the stove top. The motor is usually held in by 2 screws. When the motor is loose, you can remove the old couler and insert the new one. With one hand on the new coupler and one on the motor, you have to wiggle them a bit so that they interlock. Then while holding the coupler & motor, insert the screws.

May 06, 2007 | Panasonic NN-T993SF Microwave Oven

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