Question about NorStar T7316E Corded Phone

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How do I get my Mail Box name & displayed name to change for Nortel phone system

I have changed my voice mail name but I need to change my display name and directory name.

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  • 277 Answers

The administrator or tech needs to do this from Administration programming (FXXXDMIN), see your office admin or call the tech in for admin training.
Password required as well which the vendor/tech can help with.

If you know password and how to do programming then looks under Sets/***/NAME

Posted on Dec 06, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: change name on a Nortel M7324

1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!

Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT

This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.

Posted on Jun 16, 2009

SOURCE: Remote Voicemail - How do you do it T7316

Call the phone system.

When you hear the voicemail greeting,
Press "* *" (thats 2 stars)

then just like sitting in front of the phone.

Posted on Nov 20, 2008

cnavarro
  • 2460 Answers

SOURCE: Name Display

The voicemail name and the phone system name come from two different places. Your system manager should be able to reprogram the phone system to change names.

Carl

Posted on Sep 08, 2009

Testimonial: "The system manager has been contacted thank you for your advice"

  • 1 Answer

SOURCE: Meridian M7310 phone system

We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.

Posted on Mar 18, 2008

consultel1
  • 860 Answers

SOURCE: How do i set up a voice mail greeting on my nortel phone?

bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.

Posted on Feb 09, 2009

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1 Answer

Locked out of Nortel t7316 every time you press feature and #983 or 985 it displays inactive feature.


F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.

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This would depend on the type of voice mail you have. Normally, once you call into your mailbox you should have an option to change owner information, change recordings and such. Listen to the prompts given and select modify settings. The names of various items vary in different voice mail systems. You want to modify mailbox settings and name should be one of the options as well as changing recordings.

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What is the log in code to change the name on your mailbox?


The display name in voice mail is normally programmed by a computer having access to the programming. This is the name associated with a mailbox in programming. Find out who has access to make these changes.

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I can't log into my Nortel vm account


Change the administrator password by pressing Feature 985 dial 9 even though it is not listed as an option. The display will show Pswd: dial 73738767793. The display will show Reset pswd? Press YES. Now you can log into the voice mail system administrator using Feature 983 and the password 1020000 if you have 3 digit extension numbers. Add or delete the 0 between the 1 & 2 depending if you have 2 digit or 4 digit extension numbers.

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Unlock Nortel t7316e voice mail. when i try to get into my voice mail and after entering my password, th ephone displays "mail box locked contact admin. i am admin and do not how to unlock. I have...


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you the extension of the phone you are using.

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Do you know how to get into phone system programming? The extension names are changed in there.

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Hi,

To turn off voice mail please dial ##002#, this would do the trick.

Regards

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How to put my extension back into to system at greeting time


If you change recordings on a voice mail box that does not change the settings for the mail box location. There will be a section to enter the name of the mail box owner (not a recording) and that is used for the directory.

I am not familiar with NEC voice mail systems but typically you can have different voice mails and different versions of phone system that all program differently. You should have an "administrator" guide for your voice mail so someone can make changes like this. I have no way of helping you find this and it will depend on your voice mail NOT the model number of your phone which can be used with different systems and voice mails that all program differently.

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Nortel T7316E


To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Aug 21, 2007 | NorStar T7316E Corded Phone

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