Question about Toshiba Satellite A100-S8111TD Notebook

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I had a virus on my laptop and everything was wiped off, i have moved several times so i do not know where my cds are can you assist me with getting downloads for my laptop, toshiba satelltie a105-s4004

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  • quatta21 Jan 17, 2009

    that was very helpful.... Thank you!!!

    I am still having trouble with my sound.... idk.... when i attempt to download virtual sound or nVidia display for sound virtual says i have an old system on there that needs to be deleted... watever that is.... and nVidia says that it could not locate any drivers that are compatible with your current hardward... NOW WHAT DOES THAT MEAN....? PLEASE HELP

  • quatta21 Jan 17, 2009

    Thanks but you didn't give the website

  • quatta21 Jan 17, 2009

    im so ready to pull my hair out!!!!


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Contact Toshiba with your model number and serial number. Hopefully, you registered the laptop when you bought it.

(800) 457-7777

Posted on Jan 12, 2009

  • David Shaub Jan 17, 2009

    nVidia is a scanning program that makes backup copies of your drivers. If they were destroyed, there is nothing to back up.

    Go to this site and download and run this program. It will tell you EXACTLY what's in and on your computer. You can then go to the website that makes your soundcard, and any other devices you're having problems with.

  • David Shaub Jan 17, 2009


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Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
Click Start, Run, type MRT and press Enter or click OK.
You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
That should fix and remove the most common virus infections. Let me know how you get on.

If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

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I have no sound|PSAA8U
Try here.

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1 Answer


Hi gembo,

I'm gonna try and help you out with this but first I need to know the actual problem that your
having there. Can you actually hear any sound from your computer when windows loads up?
If what you mean are the mp3 files that you actually have saved on your computer after you wiped
everything out. You can actually retrieved it using 3rd party software but its more like 50/50 situation already.

Sep 26, 2008 | PC Laptops

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