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Its possible the gear wheel which is located under the name plate has slipped, if you remove the plate, lever and drive link the gear will pull off. Inspect the teeth on the gear if there are signs of damage or slipping this is likely to be the problem.
Sounds like a slipping pinion gear. Remove starter solenoid assembly and put on the kitchen table, old newspapers for protection are optional. The pinion gear is the one on the end of the starter motor shaft that is driven forward to engage with e toothed edge of the flywheel. It should free wheel in one direction and lock solid when reversed. The locking clutch mechanism its what supplies the motor's rotation to the flywheel to crank the engine over. If the pinion gear clutch is slipping the motor makes a whizzing sound as the shaft spins within it. You can buy a new pinion gear cheaply. Whilst the motor is out buy a refurbishment kit ($10) for the solenoid consisting of contact striker plates and plunger . This preventative measure will avoid any hassle in this department for many years.
My Sony CDX-636 has a mechanisim to lift and lower the CD reading carriage. It consists of a small motor and two nylon gears. the smaller of the gears has stripped a number of teeth which makes the carriage move up and then slip back. I need a new gear wheel. where can I buy a new gear? I am living in Palmdale, california
It sounds like the spocket gear is stripped, the smaller gear drive may be stripped also. You will need to replace these parts. You can order them online at www.masterparts.net. The part should be listed in your owner's manual. If you do not have an owner's manual you can give your model number and I can try to find a copy for you. They also may have a parts break down Master Parts website. I hope this helps you!
remove motor and check gear it could be slipping and just buy gear save money ,plug motor back and if motor runs could be gear make sure you have 12 volts at plug and hold gear with pliers and listen for motor running
I just spoke with Nostalgia Electrics Customer Service and they stated that they do not sell replacement parts of any type for this piece of CR4P! Seriously... why would anyone design a nylon gear in between two metal gears unless it was designed to fail.