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Hp color laser jet cp4025 prints a yellow background on all documents. Have tried replacing all cartridges, troubleshooting, new toner collection unit nothing works... This only happens when printing in color. Everything looks right except for the background. This is a networked printer and this happens from all computer and all different programs. If we check grayscale printing, there is no color at all, not even the background.

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6ya6ya
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Posted on Jan 02, 2017

  • 390 Answers

SOURCE: HP Color Laser Jet 3550 Smearing Colors

Do you use original genuine cartridges or refilled ones. It sounds like you have had a leak and need to completely clean out your printer heads, rollers and perhaps do a deep claean as well. You can buy faulty cartridges and toners that have one leak, then the ink continually leaves traces as it prints. When you say callibrated, do you mean you ran print tests and setting tests. Running a print test can often help to diagnose ink issues an d narrow the results down a bit. After a thorough clean, you could try uninstalling and reinstalling unit.

Posted on Aug 12, 2007

  • 238 Answers

SOURCE: computer doesn't print color

Hi, the problem seems with the logic board inside the printer, are you in a position to open the printer and try some stunts, that is only if you have done it earlier.. let me know??

Posted on Dec 17, 2007

  • 66 Answers

SOURCE: HP color laser 2550L prints only in yellow

Hi Mmgrafde,

Press the Go and Rotate Carousel buttons simultaneously. This will calibrate the printer. See if this works.

Otherwise....Remove all cartridges and drum. Switch off printer. Close the lid. Switch on printer and wait until any churning stops. Insert the drum and close the lid. Wait until any churning stops. Put in one cartridge at a time, closing the lid and wait till it stops churning each time. With the last cartridge put in, it will churning longer (calibrating). Try to print from your computer.

It could also be that the toner could actually have run out for the other colors.

Rgds
S88

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: hp officejet 6300 will not print

did you set the printer as default printer ???

Posted on Jun 06, 2010

jay767
  • 386 Answers

SOURCE: black cartridge is new,magenta is

Hi Good day!!
Follow this method hope it helps you!!

During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems.
This printer has two processes for generating cleaning pages: one is automatically generated and one is manually generated. When a new black print cartridge is installed, a cleaning page will be automatically generated prior to calibration.
Clean the fuser using HP Toolbox
NOTE: Use the following procedure to clean the fuser using the HP Toolbox. To clean the engine when the computer is running an operating system that does not support HP Toolbox, see the late-breaking Readme on the root of the CD-ROM, or visit http://www.hp.com/support/clj2600n .


1 Make sure that the printer is turned on and in the Ready state.

2 Open the HP Toolbox using one of the following methods.
*
On the Windows desktop, double-click the HP Toolbox icon.
* On the Windows Start menu, click Programs (All Programs in Windows XP), click HP , click HP Color LaserJet 2600n, and then click HP Color LaserJet 2600n Toolbox .

3 Click the Troubleshooting tab, and then Troubleshooting Tools .
4 Click the Print button next to step 1, "Click the "Print" button to print out the Cleaning Page."

5 Remove the Cleaning Page from the output bin, and load it printed side down in Tray 1.

6 Click the Clean button to complete the cleaning process. Press the GO button on the printer control panel. The Cleaning page will print, with a second page adhered to the first page. This is normal behavior during the cleaning process.

Cleaning spilled toner
Defective print cartridges can develop leaks. Also, after a paper jam has occurred, some toner might remain on the rollers and guides inside the printer. The pages that print immediately after the jam can pick up this toner.
CAUTION: When cleaning the printer, do not touch the ETB with a damp cloth or with fingers.
Cleaning the paper path
The device features a special cleaning mode to clean the paper path.
NOTE: If there is access to HP Toolbox, HP recommends cleaning the paper path by using HP Toolbox.
Clean the paper path


1. Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Service, and then press (SELECT).

2. Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Cleaning Mode, and then press (SELECT).
A page feeds through the printer slowly. Discard the page when the process is completed.

3. Load plain letter or A4 paper when prompted.

4. Press (SELECT) again to confirm and begin the cleaning process.
A page feeds through the printer slowly. Discard the page when the process is completed.

Calibrating the printer
Calibrations are performed at regular intervals. For best print quality, a calibration can be performed from the control panel using the following steps:
NOTE: This will calibrate the color and clean the black electrostatic transfer belt (ETB).


1 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select System setup and then press (SELECT).

2 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Print quality and then press (SELECT). Calibrate color will display on the control panel.

Press (SELECT).

3 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select Calibrate now and then press (SELECT).

4 Press (SELECT) to start the calibration.

Other options for print quality defects that still persist

Posted on Oct 26, 2010

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HP Color Laser Jet 3550 Smearing Colors


Do you use original genuine cartridges or refilled ones. It sounds like you have had a leak and need to completely clean out your printer heads, rollers and perhaps do a deep claean as well. You can buy faulty cartridges and toners that have one leak, then the ink continually leaves traces as it prints. When you say callibrated, do you mean you ran print tests and setting tests. Running a print test can often help to diagnose ink issues an d narrow the results down a bit. After a thorough clean, you could try uninstalling and reinstalling unit.

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Laser Printer Cleaning


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