Question about Canon PIXMA MX340 Wireless Office All-in-One InkJet Printer

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Canon solution menu not loading

We have two Mac's and a PC in the house. I have a Canon MX340 Printer, that used to work perfectly when I had one Mac. The PC is brand new and when I loaded the printer drivers, I had success. When I load the Solution Menu (software)...so that I can actually use the scanner wirelessly...I also get a "success" message. Opening the solution menu brings up the expected screen, but no buttons load. On my old PC - there were 8 or 10 buttons on screen. I've tried uninstalling and reinstalling the program and the software. I've tried restarting the PC and unplugging the printer for 30 seconds,etc. I've scoured the internet and only found the above suggestions. Does anyone know a more "technical" solution? THANKS!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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old marine
  • 1985 Answers

SOURCE: Canon Pixma IP 8500

Sounds like the print head is bad or seriously clogged. If you have done repeated print head cleanings with no success, I believe Canon sells the print head if your unit is out of warranty.

Manuals available for download here.

Posted on May 19, 2008

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SOURCE: CANON MF4140 'LOAD CORRECT PAPER CASSETTE : LTR'

I had the same cr@p of the problem yesterday. The problem was not in the paper. You have to do 2 simple things, from which one will solve the problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect paper format. Solution is very simple. Open MS word or something similar, file->print.. and before you print open Properties menu. There for the Output Size will be selected "Match Page Size". you don't want that (i don't know why it doesn't work), but the solution is manually select A4, or whatever your page size is.

Posted on Dec 27, 2008

  • 2 Answers

SOURCE: CANON MF4140 'LOAD CORRECT PAPER CASSETTE : LTR'

I had the same cr@p of the problem yesterday. The problem was not inthe paper. You have to do 2 simple things, from which one will solvethe problem.
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrectpaper format. Solution is very simple. Open MS word or somethingsimilar, file->print.. and before you print open Properties menu.There for the Output Size will be selected "Match Page Size". you don'twant that (i don't know why it doesn't work), but the solution ismanually select A4, or whatever your page size is.
And there it is... printer starts throwing pages out like crazy :)))

Posted on Dec 27, 2008

  • 1 Answer

SOURCE: My Canon PIXMA MP240 all-in-one

I had the same issue!! I called up Canon Australia on 13 13 83.

The gentleman explained that even thought it was called Print Spooler, it was my laptop.

Start Menu > Run > services.msc

Long list of items > scroll down to Print Spooler

14af161.jpg

STARTUP TYPE SHOULD BE "AUTOMATIC"

AND SERVICE STATUS SHOULD BE "STARTED"

if it's not, click "Start" > then Apply

no need to reboot - try installing the drivers now.

Good luck! If this doesn't work, call Canon tech support in your country :)

Cheers!

Kayo

Posted on Apr 02, 2009

  • 1 Answer

SOURCE: Canon ScanGear CS driver error Code: 2,252,0 - Can't preview

Hi,

Canon ScanGear CS driver error Code: 2,252,0. Error when trying to Preview scan using ScanGear in your program, e.g. Word, PhotoShop...

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: http://www.tune-up.com/download/ just click download, you don't need to give them your email address.

1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Please let me know if this helped you.

Posted on Apr 27, 2009

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try to download manual from the following site
http://support-au.canon.com.au/contents/AU/EN/0300299101.html

If above link does not work , clickon the below link to proceed....

http://www.canon.com.au/en-au/For-You/Printers/PIXMA-InkJet-Printers/MX340

If you like solution, please rate & vote...

Thanks
San

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1 Answer

I just bought a canon mx340 and got it uploaded on one of my computer but my mac airbook doesnt have a cd rom slot is there anyway i can upload the software to my mac


No worries! The printer can still be installed using the following ways/ steps.
You can copy the files from the CD to the laptop (USB Flash disk) and install the driver OR you can download the drivers from internet.
Canon PIXMA MX310 Drivers
From the above link, select the OS (Operating System) Mac OS and download the drivers & Software.
Also, check the following link for instruction about MAC Drivers installation
How to install MAC Drivers

Hope it helps! Good Luck!
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