Question about Dell 966 All-In-One InkJet Printer

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Not working i used it with no problem at christmas, now it says add paper to tray 2, but it is full so not sure what to do...any ideas?? jennifer

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  • bitners5 Jan 13, 2009

    i did reset it and looked it all over, plus cleaned it really well, so i know nothing is in it...live one care antivirus, and operating system??? do you mean dell Photo 966...what would the cartridges have to do with the 2nd tray???



    jennifer

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Have you try yet to reset the printer?
Please try to restart printer after power off and then replug after closing the doors firmly and reinstalling cartridge.
Also let me know about the operating system and antivirus utilities present on your PC..
Best of Luck & Regards Scott

Posted on Jan 12, 2009

  • Puneet Jain
    Puneet Jain Jan 13, 2009

    It may be some spring pulling the paper in to the roller..


    Or might be the tray feeder setting problem.. which need manual inspection.. Call a nearby mechanic or contact to Dell Printer support

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