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Thermax motor to the nozzle/ power head wont engage when I pug in

The motor and suction works on the vacuum, but the second motor to engage the head does not engage when I pug it in, not sure if it is a problem in the place where I pug, because it seemed to be difficult to get a connection for a while, but now wont come on at all, so may be the head motor?

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1 Answer

Agitator wont turn


It could be one or more of a few causes. Easiest to check is the belt and/or brush roll. There are two switches for the brush roll. Both must be working properly. One is by the main power switch and the other is in the motor compartment. If the problem still persists check the brush bar motor in the power nozzle assembly

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1 Answer

My carpet cleaner bissell pro heat wont extract the water from the carpet


1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.

2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.

Before starting, please be sure the machine is unplugged and the machine handle is reclined.

To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.

When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.

Rotate the window down into place and replace the screws.

3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.

4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).

5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.

6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.

7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.


If these suggestions do not solve the problem, please have a technician at a local BISSELL Authorized Service Center inspect your machine. BISSELL supports your machine with a one-year warranty for any defective or malfunctioning part.

Nov 22, 2010 | Bissell 8910 ProHeat Clear View Upright...

1 Answer

My vacuum stopped working. If it is plugged in and not connected to the power nozzle and you turn it on nothing happens. If you plug in the power nozzle it turns and works fine but no suction.


depending on your unit, and how old it might be, it could be the motor, wiring, or even a fuse next to or on the motor. The power is working fine you have said because the power nozzle works, but because there is no suction I am leaning towards a suction motor in this case.

Nov 05, 2010 | Vacuums

1 Answer

Central vacuum won't start even after depressing the reset button on the carpet sweeper. Hose and wand appear to be unclogged.


Is it only the power head that's not working, or the central vacuum itself? Disconnect wands from hose, turn on, and hold hand over hose end to check for suction. If none, go through first set of steps below.

If the vacuum:
1. Press reset button on vacuum.
2. Check circuit breaker at the circuit box to make sure it's ON.
3. Make sure the unit is plugged in completely.
4. Use a voltage tester to check for power at the outlet.
5. Check filter. If dirty rinse it with warm water, and allow to dry thoroughly. I strongly suggest having a second filter for use during drying, then just trade off using them.

If the vacuum still doesn't turn on, consider the following:]
Broken or worn out power switch in hose handle...Switch needs replaced.
Broken wire in hose...Replace hose.
Bad connection...Needs taken to an authorized Aerus service center for check and repair.

If the power nozzle (suction at end of hose, but power nozzle doesn't work:
1. Ensure the brush has been thoroughly cleaned of any hair, string, and other items that may have wrapped around it.
2. Power nozzle motor runs, but brush doesn't turn when vacuum is on...belt needs replaced.
3. Power nozzle motor does not run...All wiring, connections, and motor need to be checked.

If you can't determine the problem with the above helps, the entire machine, including hose, wands, and power nozzle, needs to be taken to an authorized Aerus service center for complete check.
If you don't know the location of the nearest Aerus Electrolux store, go to below site, type in zip code, and click on "view dealer list". They may also be able to send someone to pick it up.

http://www.aerushome.com/storelocator/

The reset button on the "sweeper" is only to start the "sweeper" motor after it has shut off due to the brush getting jammed. It doesn't effect the vacuum operation.

Oct 12, 2010 | Electrolux Central Vacuum

1 Answer

No suction


Try the following suggestions to see if you can get your machine suctioning properly:

1) Remove the Tank-in-Tank Assembly and place your hand over the motor intake valve. This valve is located next to the Floor Nozzle gasket (at the top of the Floor Nozzle window) and behind the SmartMix Bottle. If you feel vacuum-like suction at this area, your suction power of the unit is working but air is escaping at some point. If there is no suction at the motor intake valve your machine will need to be inspected by an Authorized Service Center Technician.
2) It is possible the Floor Nozzle on your machine is inserted incorrectly. This would directly affect the suction of your machine. Please follow the directions below for removing and replacing the nozzle.
Before starting, please be sure the machine is unplugged and the machine handle is reclined.
To remove the Floor Nozzle window, first detach the Phillips head screws located at the base of the nozzle. Then, remove the Tank-in-Tank Assembly. Next, pull forward at the top of the Floor Nozzle window to release the tabs of this window from the receiving holes of the machine. This window is designed to allow access for cleaning.
When replacing the Floor Nozzle window, please be sure the tabs at the TOP of the nozzle are properly inserted into the receiving holes provided. If you do not have the tabs in place properly, the suction power of the machine could be affected.
Rotate the window down into place and replace the screws.
3) Ensure that the Ready Tools knob (diverter knob) is in the proper setting and the valve opens and closes freely. Ensure the black foam gasket is in place under the valve.
4) Check to ensure the Tank-in-Tank assembly is seated properly and that it is not full of dirty water. (If this tank has a drain cap, make sure it is in place and that it has a black o-ring).
5) Check the float and baffle to ensure they are properly installed on the Tank-in-Tank. The larger square portion of this part should be below the clear baffle of the tank with the red flag portion of the float resting on top of the baffle.
6) Check the Tank-in-Tank and lid for damage. Is the lint screen clogged? Make sure the lint screen is in place on the tank lid and not placed into the motor duct. Also, clear the holes on the lint screen.
7) Check to see if the upholstery hose has suction. If the hose has suction and the floor nozzle does not, check the diverter valve to see if it opens and closes freely. This can be seen through the Floor Nozzle window as you switch the diverter knob from the floor to tools setting.

Jun 15, 2010 | Bissell 1698 PowerSteamer ProHeat Upright...

1 Answer

My miele titan is not turning on when plugged in. i think it might be some sort of clog? but the electric head is working... help!


Wow!, that's not typical of a Miele, especially a new model like the Titan which has been on the market for less than 2 years. If I read this correctly, your power nozzle (electric head) is working, but the main suction motor is not. Thta's usually a sign that the carbon brushes in your suction motor are stuck or too short. Again, not a common problem with Miele. A clog could cause your machine to run hot from reduced airflow and then shut down until it cools, but it would shut the whole machine down, not just the suction motor.
Is your power dial, (located just forward of the main switch and cord retractor buttons) set to minimum? If so, you just might not be getting enough suction. If, after turning the dial to maximum, you still get no suction, then you should definitely take it back to the dealer you bought it from. You have a 7 year motor warranty and a 1 year warranty on all non-wearing components. If you bought your vacuum on the internet then you can go to www.mieleusa.com and search for a local dealer. There is a 'Dealer Locator' link on the left side menu.

May 18, 2010 | Vacuums

1 Answer

Kenmore Progressive Canister Vacuum -Model 116 22812200.


hello... you might want to try checking the elbow or neck of the power nozzle for blockage. Remove the wand from the head and look through it. Also look through the wands . If there is no blockage, maybe there is a problem with you nozzle. Reattach all the parts and turn on the machine, turn on the power nozzle. Can you hear the other motor start? If so, check to see if the belt is turning. If it is not, and you definitely hear the secondary motor, then you need a belt. If it doesn't make any sound then, with the machine still running, press the button on the upper part of the power nozzle, this should reset your motor. I hope these tips helped ya, let me know, by giving feedback when asked. thank you, Rene (The Vacuum Doctor)

Nov 10, 2009 | Kenmore Vacuums

1 Answer

No spinning in the power head


First, check the red reset button on the power nozzle head. - if it's popped out, push it in. Also, if you have a switch on the handle, make sure you're pressing it while you're vacuuming. if those obvious solutions are already remedied, you may need to check the power outlet on the canister for voltage with a voltmeter while the vacuum is running, and then check your power hose and wand for continuity (checking for a broken wire) while the hose is disconnected from the canister. If all this checks out and the power nozzle still doesn't power on, you may have a bad motor in the power nozzle. If you're good at taking things apart, then it's a simple fix to replace the power nozzle motor.

Jul 03, 2009 | Rainbow E series Canister Wet/Dry Vacuum

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