- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
i think there is two cause 1/ your camera 's driver is not stall properly re install it. 2 there is not install usb 2.0 driver. which support usb hardware as usb camer /usb modeam etc . 3/ your camera now out of work ---thanks
here are the steps that you need to do.. First turn off User Account Control (UAC),. That is under control panel. Then download camera assistant software and save it in your desktop desktop. You can get it at support.toshiba.com for US model or toshiba.ca/support for canadian model. Make sure you properly save it on your desktop. Then uninstall camera assistamt software from the add remove programs. Re start your notebook. Then install the camera assistant software. Re start again your notebook. Launch camera assistant software. It will work this time.
If your web cam is working on the unit itself but fails to open on chats or messengers, do this:
1. Turn off UAC (user access controls), it should be on control panel, user accounts. 2.Test your webcam if it would work now on chats, if not, proceed 3. Download the latest chicony web cam software on support.toshiba.com (you must select your exact model) 4.After downloading, go into programs and features on control panel and uninstall the camera software 5. Install now the downloaded camera software 6.Test your cam, it should work now
I don't know what exactly fixed the problem but I managed to fix it. I'm using a Toshiba Satellite A215 by the way.
Here's what I did Control Panel >> System Maintenance >> Device Manager
Go to Imaging Devices and right-click "Chicony USB 2.0 Camera" and choose "Update Driver Software"
First I clicked on "Search automatically for updated driver software" but everything was already up to date. So then I went to "Browse my Computer for Driver Software" and then to "Let Me Pick from a List". I updated the USB Video Device and rebooted but that only made it worse I think. Then I tried updating one of the "Chicony USB 2.0 Camera"'s and that did the trick. Yey. So now my webcam works.