ATT Yahoo Internet Installer does not recognize the DSL modem

Apr 03, 2009

-   I had to re-install the OS of my PC (SpyWare Log Jam), after that I tried to re-install the high speed Internet application from ATT/Yahoo and it could not finish because it didn't recognize the 2 Wire modem.

Other computers on my home network (wi-fi) are working fine an even my PC has access to Internet when I use direct Internet cable connection (through the same modem).

Trying to use setup "manually" gets me to a non-confirmation of the key access code (the recommended USB Flash drive SMRTKY sends me in a circular motion). I get "Depending on the wireless software running on this computer, The Wireless Network Setup Wizard might not work. refer to article 871122 in the Microsoft Knowledge Base on Microsoft.com." - which I obviously cannot get to without Internet access.

Thanks for any help.-   Guest