Question about DeLonghi Perfecta ESAM 5600 Espresso Machine & Coffee Maker
We we emptying the grounds container, the infuser dropped down, we are unable to return it to its original position, therefore cannot reinsert the grounds container an tray, and cannot close the door
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Posted on Jan 02, 2017
I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.
First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.
Make sure you have a cup handy just incase water starts to rinse out.
Hope this helps
Posted on Oct 21, 2010
Did you try tightening the 2 hex screws behind the infuser?
Be gentle though. Mine felt tightend but thenIput just a bit more pessue on them and got an eigth to a quarter more turn out of them. Found this solution on this site
Posted on Sep 07, 2010
I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.
Posted on Jan 17, 2009
SOURCE: hello i have an Delonghi esam
I had this problem until I realised that you need to switch the machine off by pressing the on/off button on the front of the machine first *before* switching it off at the back and unplugging it. This moves the infuser unit further to the bottom and then allows you to take it out.
Posted on Nov 11, 2010
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