Question about DeLonghi Perfecta ESAM 5600 Espresso Machine & Coffee Maker

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The infuser has dropped down, how do we make it go back to its original position, reinsert the tray and close the door - we have the De Longi ESAM 5600

We we emptying the grounds container, the infuser dropped down, we are unable to return it to its original position, therefore cannot reinsert the grounds container an tray, and cannot close the door

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Took tray and grounds tray out to clean and it

I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.

First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.

Make sure you have a cup handy just incase water starts to rinse out.

Hope this helps

Tania

Posted on Oct 21, 2010

  • 1 Answer

SOURCE: insert infuser assembly alarm on De longhi coffeemachine

Did you try tightening the 2 hex screws behind the infuser?

Be gentle though. Mine felt tightend but thenIput just a bit more pessue on them and got an eigth to a quarter more turn out of them. Found this solution on this site

Posted on Sep 07, 2010

  • 1 Answer

SOURCE: Delonghi EAM 3400 keeps saying "Empty Grounds Container"

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

Posted on Jan 17, 2009

Sebin
  • 712 Answers

SOURCE: Hi I have a delonghi

How old is the machine?

Posted on Oct 23, 2010

  • 1 Answer

SOURCE: hello i have an Delonghi esam

I had this problem until I realised that you need to switch the machine off by pressing the on/off button on the front of the machine first *before* switching it off at the back and unplugging it. This moves the infuser unit further to the bottom and then allows you to take it out.

Posted on Nov 11, 2010

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1 Answer

Infuser jammed in ESAM 5600 cannot get it out


Obvious question really, but is the power turned off? You cannot get the infuser out if the power is on. Or has it been reinserted recently, and incorrectly? The only time I have known of issues getting them out is if the power is on, or if the power went out when it was not parked, in which case turn the power back on it, let it go through the warm up cycle, then turn it off again, let it shut down, then remove the infuser

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1 Answer

I have a segafredo zanetti vienna de luxe. I have had this problem before and the the guy(unfortunately they are closed today) where I bought it talked me through a re-set with the buttons. The problem is...


Read through this until you find how to reset the brw unit thyen follow the directions.
Remove the dredge drawer. Open the door. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide that piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Feb 05, 2011 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Took tray and grounds tray out to clean and it won't go back in - it is jamming. Have cleaned inside but still stuck. Tried pulling infuser out but this is stuck as well. Appears that central unit has...


I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.

First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.

Make sure you have a cup handy just incase water starts to rinse out.

Hope this helps

Tania

Sep 10, 2010 | DeLonghi EAM3500 Espresso Machine/Coffee...

3 Answers

Can't remove infuser to clean it


Turning off the power with the button is not enough. Instead, to remove the infuser: unplug the machine, wait a few seconds, plug it in again and turn the machine on. Even though you are technically turning it on, the machine will sense it was not turned off in an ok way, so it will "properly" shut off (and unlock the infuser).

May 06, 2010 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Milk not frothing, internal door not positioned


Make sure that the milk container lid is thoroughly clean and that running hot water flows through the openings freely. Make sure you're using 2% milk. Make sure it's cold 2% milk.
The front door problem may be two loose screws in the back plane that holds the infuser unit. Turn off machine; remove the infuser unit and thoroughly clean. Behind the now removed infuser unit you will see two hex head socket screws; use a hex screwdriver to make sure these haven't come loose. If so, tightened them, but don't overdo it. Now reinsert the infuser and see if the door latching problem has disappeared.

Apr 28, 2010 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Brew Unit will not go back into place


Hi
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You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now replace the tray and insert the brew group. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Apr 18, 2010 | Spidem Trevi Digital Coffee Maker,...

1 Answer

The brew group will not line up with the motor to fit back in


Hi
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,( it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Oct 24, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

The brew group does not want to "snap" back into place. Not sure what is misaligned...


Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,( it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dreg drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dreg drawer, now replace the tray and insert the brew group. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Oct 16, 2009 | Saeco Spidem Villa

4 Answers

DeLonghi Magnifica always asks "Insert Infuser Assembly"


on my machine, the two screws that attach the infuser receptacle to the insides of the machine came loose. You can see those two stainless hex socket screws when you remove the infuser by grabbing its two red tabs and pulling it out. Just use a hex shaft
screwdriver (size 3mm or thereabout) to tighten them.

Apr 01, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...

1 Answer

Brewing system jammed - Delonghi Magnifical 3200


Ran into this same problem this week - brew /infuser unit is stuck at the bottom of the machine and it doesn't seem to want to move. Cannont replace the drip tray/grounds catching container. After speaking with Sam a wonderful customer service rep at DeLonghi (866-528-8323) I learned the following that saved me from having to send the machine in for repair which could take 2-3 weeks.
  1. Make sure that the machine is unplugged before attempting this repair process.
  2. Open the front door of the machine so that you can see the brew unit.
  3. Take the grounds catching container only (without the drip tray) and put it into position where it would normally be seated.
  4. Carefully try closing the front door.
  5. If the door will not close with the container in position, carefully reach under the door and apply gentle pressure to lift up on the container so that the door can then close.
  6. Plug your brewing machine in. It should power on and then make an internal adjustment which will raise the brew/infuser unit up enough to then be able to once again replace the drip tray and grounds container back into position.
  7. If it does not raise high enough, try unplugging the machine again, wait about 5 seconds and then repeat the same process just described.
  8. Once you are able to replace the tray and container, power the machine on.
  9. Have a cup ready to place under the dispenser as it will release water and coffee as it preps itself for operation again.
Hope this helps those of you who are experiencing this same scenario.

Successful in Seattle

Dec 27, 2007 | Coffee Makers & Espresso Machines

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