Question about Hasbro I-DOG AMP'D

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I dog behaving randomly

I bought an I dog about a week ago and it worked fine for awhile, now it's started operating erratically. It won't move for days then it will start to move for no reason then stop again. Also it seems to be stuck in listening mood as the lights come on by themselves even if no music or sounds are playing.

I've tried the reset button, changing the batteries, and it's not in try me mood, but nothing seems to help

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  • megax01
    megax01 Jan 13, 2009

    I tried that already and it didn't help, the volume control works fine and it plays music.

    Its just not moving and like i said the light flashes whether there's noise or its quiet.

  • megax01
    megax01 Jan 13, 2009

    Can I have the I Dog Chip repaired at any electronics shop or do I have to send it back to Hasbro

  • megax01
    megax01 Jan 13, 2009

    Nothing helped the dog is still behaving randomly, I suspect that it really is a chip problem though. So I guess it was kind of helpful

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If the toy is only one week old, call Hasbro and get the item replaced (Click).

Posted on Jan 13, 2009

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The best thing for You is, if the dog is under warranty, to have the customer service department of Hasbro take a look at the dog and, since this might be caused by an internal software error or by a microchip error, replace the dog's software or microchip.

Posted on Jan 13, 2009

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May be problem with the motor and the internal gears check it out it may help u out

Posted on Jan 13, 2009

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You will just have to get your chip repaired as its the chip problem but if the company is providing you the replacement first try that and see, thanks.

Posted on Jan 13, 2009

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As this electronics material  has to be used very carefully as if banged or fallen down somewhere creates this problem as there is a small chip in the unit called circuit that circuit is now getting cut in between so the idod is behaving like this that chip has to be repaired by a normal repair center .the cost should not exceed more then $5 as it is very minor reparing internally.just a soldering or a minir joint to be done. thanks.

Posted on Jan 13, 2009

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Try holding down the nose until you hear whining and see a led light pattern.

  • Volume controlled by toggling the tail back and forth
  • as it should work
  • but if still does not work.hold the i-dog in your hand and shake it completely for half a minute.
  • then try.or its the time for its replacement as this does not has any garrantee.

Posted on Jan 13, 2009

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Usual reset procedure... take the batteries out for about 15 minutes... put them back in and try it

Posted on Jan 13, 2009

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Turn on underside near front legs. TAIL CONTROLS VOLUME FRONT TO BACK. Push nose and rub face. Connect to MP3 or Ipod switch the short cord end to end and sometimes that makes a difference.

Posted on Jan 13, 2009

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