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We have a GE Zoneline Heat / Cool Model 2800 (with Heat Pump Model 3800). The blower works but no heat. The A/C works fine. My brother works for Marcone Appliance parts. He removed the housing to the control board, and suddenly the heat started working. It stopping the next day. We replace the control board, but no go...it still won't heat. What could be the problem?

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Posted on Jan 02, 2017

  • 54 Answers

SOURCE: Problem with GE Zoneline 5200 model

Heat pumps have saftey circuits that prevent liquid flooding of the compressor. Inadequate airflow across the evaporator in cooling can trip this circuit. Have your package unit serviced with particular attention to cleaning the evaporator coil and be sure your filters are clean and changed frequently in the summer months. Hope this helps GL!

Posted on Jun 08, 2008

SOURCE: GE zoneline heat not working

Is it not heating in heat pump mode, emergency heat mode, or both? The default heat mode on the AZ55 is heat pump. Does the fan blow in heat mode? It's difficult to diagnose a heat pump with the information given. Since you say the unit cools, it's not a compressor problem. Possible problems could be reversing valve, thermostat, control board, or switch, if it is in heat pump mode. If it is running in emergency heat mode, problem could be switch, thermostat, control board, or heating element.

To determine if the unit is in HP or emergency heat mode, have a qualified technician check the auxiliary control switches. There are 2 sets of these. The set on the left, switch marked ALL I2R. If it is down, the unit is in HP mode, up is resistance heat. Hope this helps some.

PTAC Dude
GE Zoneline Specialist

Posted on Nov 11, 2008

TheMobilian
  • 8220 Answers

SOURCE: GE Room Heat/Cool unit will not heat with heat pump

If it was me I would cnage the sensor first. Simply because it is way cheaper than the control board and these sensors are fickle as hell to begin with.

Posted on May 14, 2009

BarrettDenCo
  • 1772 Answers

SOURCE: GE Zoneline 1000 - heat stopped working this

Sorry to read about your problem, I hope this helps you out.

Sounds like you may a defective, reverse heat pump switch. If you were in Denver,Co I would be glad to work on it for you. They are no different than large units to work on.

and no, you cant work on the unit.....takes special tools


Just keep calling around for a person who will work on the unit..

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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Posted on Dec 27, 2010

  • 1 Answer

SOURCE: i have a ''GE"heat &

Look at the wires that go to the compressor and make sure they are not burned off. Inspect the capacitor tops for swelling and loose or burnt wiring. Also check the connections coming from the controls. May have a wiring problem or even a bad compressor. How old is the unit?

Posted on May 17, 2011

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Sorry to read about your problem, I hope this helps you out.

Sounds like you may a defective, reverse heat pump switch. If you were in Denver,Co I would be glad to work on it for you. They are no different than large units to work on.

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I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

4 Thumbs - Very Helpful
3 Thumbs - Helpful
2 Thumbs - Somewhat Helpful
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