Question about Polycom SoundPoint IP 331 IP Phone

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Polycom ip 331 flashes date and time - Polycom SoundPoint IP 331 IP Phone

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Posted on Jan 02, 2017

steve_hillin
  • 44 Answers

SOURCE: We tried to put factory

I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

"
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
"

Posted on Mar 05, 2011

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On Polycom 335 how do I reset voicemail for new employee


"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf "

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf

Oct 06, 2014 | Polycom SoundPoint IP 320 SIP IP Phone

1 Answer

I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

Jun 15, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Message light keeps flashing, but no message- Polycom 550


This is usually a problem with the phone's configuration. Is this phone getting it's configuration from a network server or pbx? If so, find the configuration file for your specific extension and find this location. This example is for a phone whose extension is 2704


msg.mwi.2.subscribe=""
msg.mwi.2.callBackMode="registration" msg.mwi.2.callBack="" msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="registration" msg.mwi.3.callBack="" msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="registration" msg.mwi.4.callBack="" msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="registration" msg.mwi.5.callBack="" msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="registration" msg.mwi.6.callBack=""/>


If you are not using a network-based configuration, the phone's settings can be changed via the phone's internal web server. Open a web browser window and enter the phones' IP address, i.e. http://192.168.1.109. The default user is 'Polycom' and the pass '456'. Go to the links at the top for each line you are using and scroll to the bottom, you will see the voicemail settings there. Use the above info to fill in the correct info, save the settings and the phone will reboot.

Feb 23, 2011 | Polycom IP 550 IP Phone

1 Answer

We tried to put factory default in Polycom IP 331 SIP Phone.It is booting continuously and it shows the following error while booting."Error loading 0004f2329caf. cfg". All the other booting...


I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

"
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
"

Jan 04, 2011 | Polycom SoundPoint IP 331 IP Phone

1 Answer

Polycom 501 phone keeps trying to reboot itself. We rebooted manually a few times and get the same error message: 'Could not find boot server current configuation" Any ideas?


try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example 192.168.90.90) then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...

Jun 19, 2010 | Polycom SoundPoint IP 320 SIP IP Phone

1 Answer

Error loading 0004f220429c.cfg


This means the phone cannot find its <mac>.cfg file on the boot server, and does not have one loaded in its own flash memory.
You will need to configure a boot server to host the SIP software, BootROM, and all the config files (these are included in with the SIP software).
You can download these from Polycom's product support page:
http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

Aug 18, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

Operation manual available? Quick guide available for IP 560 POLY


Hello Nicola,

You can find the user guides, setup and maintenance documents from polycom.com. Here is the link:

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip560.html


Jul 29, 2009 | Polycom SoundPoint® IP 560 IP Phone

1 Answer

Can You View what the Camera sees through a Computer?


i will connect with microsoft netmeeting just dial in your polycom ip adderss to it and it will connect if you have given private ip address to polycom then connect with private ip if given with public then with public ip adress .

Jul 31, 2008 | Polycom VSX 7000 Video Conference

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