Question about Polycom SoundPoint IP 331 IP Phone
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: We tried to put factory
I answered this question for another user:
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
Posted on Mar 05, 2011
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