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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
The VTech 6041 can access the voicemail system offered by your telephone company, but it isn't an answering machine itself. Please contact your telephone company for instructions on setting up and accessing their voicemail system.
The VTech 6041 isn't an answering machine. If you subscribe to a voicemail system offered by your telephone company then the phone will let you access it. See the instructions on page 12 of the manual. For instructions on setting up and accessing the voicemail system, you'll need to contact your telephone company.
After you heard the message (suggest you to call your phone company to get your voicemail access code if you don't know your code), then press the "menu" button on the phone, and scroll down to find the "CLR VOICE MAIL" and press OK.
ACCORDING TO THE MODEL NUMBER THIS PHONE DOES NOT HAVE AN ANSWERING DEVICE. IF YOU HAVE VOICEMAIL - YOU MUST HAVE THE PHONE COMPANY'S SERVICE FOR VOICE MAIL. IF YOU HAVE A STUTTERED DIALTONE WHEN YOU HAVE MESSAGES THEN IT PROBABLY COMES FROM YOUR TELEPHONE COMPANY. CALL THE PHONE COMPANY AND ASK FOR INSTRUCTIONS TO CHANGE THE GREETING ON VOICEMAIL.