When purchased from NEW, the initial wakeup charging is critical to the battery's life, so follow instructions carefully, re charging. Try "re-setting" the T8 (for 3 secs to re-initialise the built-in firmware). This procedure will overide everything. If this gets it goin, then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your T8 - your manual should explain how to do this. Always update your T8 with latest firmware when available (ensure you choose the appropriate version for your Windows OS), to eliminate any bugs in the firmware. If this doesn't resolve, then maybe time for battery replacement. If still under factory warranty (less than 12mnths), you can have it serviced by an approved Samsung agent. Good luck.
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There is a led light in the upper right corner of the front. The controls are on the large round button in the center. To turn in on, press in the center of the button; the device will turn on and playback will begin. To turn it off, press AND HOLD the center of the button until the LED light flashes several times and then turns off.
To play, press the center of the button and the LED should come on and stay solid. To pause, press the center and the LED will blink once a second Press again and playback will resume.
Think of the big button as a clock face. Press at 12 for volume UP. Press at 3 for next track; HOLD for fast forward. Press at 6 for volume DOWN. Press at 9 for previous track; HOLD for rewind.
For shuffle, press at 12 and 6 together and hold for 2 full seconds. The LED will flash 4 times to show you are in shuffle mode. To go back to normal playback, press at 12 and 6 together for 2 full seconds and the LED will flash 2 times to show you are back to normal mode.
On the back of the the mp3 player is a reset switch. Hold that down about 15 seconds. If that does not work go to the RCA website. Download the latest firmware. Plug mp3 player into pc. Install the new firmware. Keep it plug to computer for about 1 hour to charge the battery alittle.
I found the solution to our problem!! and it is very easy. Take the 4 screws off the back. Remove the battery. Press the on/off switch and all the others on the front. Replace the battery and the screws.
Mine needed to be plugged in again, but the computer could read the Sansa and I can see the screen again. Now it is charging and I think that the problem is fixed.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
i had the same situation
this happens when you dont turn off your t20 after you disconnet it from your pc
IRIVERS T2O PROBLEM IS THAT IT AUTOMATICALY TURNS ON EVERY TIME YOU DISCONNET IT FROM PC AND IF YOU DONT TURN IT OFF AFTER THIS - IT FROZES
it wont connect to pc after this happens so you have to wait ussualy (~12 hours) until the battery runs low, so after this has happened wait and then after some time try to press play button (to turn it on) and if the battery is dead - it will show LOW BATTERY sign and then you can connect it to your pc again normaly!
hope this will help