Question about Epson Stylus Office Equipment & Supplies
I suggest you return it to the shop and ask for a replacement printer as it is covered by warranty. Do not try to fix it because you most likely will void your warranty.
Posted on Dec 05, 2012
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Posted on Jan 02, 2017
Couldn't fix the problem, but the Epson people have agreed to send us a new unit when the tech supprt people couldn't provide a solution. We are to send the old one back. I'm glad this happened while the printer was still under warranty. Hope this doesn't happen to someone else, but we're pleased with Epson's reponse.
Posted on Apr 10, 2009
I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!
Posted on Feb 01, 2010
I took apart my artison 800 with 'paper jam' error and grinding noise. Sadly enough, it is the plastic gear attached to the stepper motor which is slipping and making the grinding noise. I tried to glue it and it worked once or twice and failed again. It is a design flaw and Epson should repair this for free if they are honest about this problem. Ir is not a user-caused problem.
Posted on Mar 31, 2010
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