Question about GE PSW26SGRSS Side by Side Refrigerator

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Water Dispenser works intermintently, Ice dispenser never works

I have a GE Profile (PSC23SGRDSS) side by side fridge with the Arctica front ice and water dispenser. About 50% of the time when I try to get water it will work. When I try to get ice the lights dim and the motor will not turn and no ice will come out. The temperature setting are working great. There are lots of ice cubes in the bin, just the dispenser doesn't work. I think it's most likely the board, but I'd like a little advice from an expert. Thanks

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  • karen95355 Jan 19, 2009

    I have the exact same problem. This has been happening for the past 2 years. Now the refrigerator makes a sound like the motor is giving out.

  • russell813 Mar 23, 2009

    GE PSC23SGRD Side by Side. Getting same problem, lots of ice being made but dispenser for both water and ice is working intermittently (actually don't recall when ice dispenser last worked so symptons could be identical to mikemallett's). Light is working, but getting dimmed light when switch is engaged -also notice the panel LEDs go out when press the switch. When I press the dispenser switch, I can hear a solenoid being activated in the back of the fridge, but that's it, no pump or anything like that is being activated. Since this is happening for both water and ice settings, I think I can rule out line freezing as being the cause. Lot's of pressure when things do work, so I know the pump itself is fine and the waterline is okay. I can only presume this is a circuit board problem, but before I spend a bunch on money on a service repair, I was wondering if anyone has any experience with this or can offer up a solution? -Thanks.


  • rvrking May 01, 2009

    Same problem, I'll take Karens advice and call GE for a repair.

  • rvrking May 01, 2009

    Thanks for the help, I'll call GE.

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Called GE Service Dept. My refrigerator was way out of the warrant period. They came out and replaced the main circuit board at NO CHARGE.

Posted on Jan 21, 2009

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