When i noticed you typed laser clicking, i knew exactly what happened.. it was dropped.. you answered your own question. Same thing happened to me, had to get a new one.. or you can get a cheap one used at gamestop, or ebay.com or amazon.com. You can, worked for me sometimes, but when the game starts to load, and you hear the laser clicking, just tap the back of the psp until the game starts.. may or may not work, depending how hard you dropped it.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP. First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair. Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin. About 20% is the Laser motor, this might be hard to spot since it could be something in the gears. About 10% is the actual laser itself. It will not focus the laser to read the UMD disc. The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand. Turn on your PSP and remove any UMD that might be in there now. If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red *** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***
If the Motoris not spinning. is it moving slightly? Maybe a little twitch? I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also. If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection. If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there. On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails. Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely. Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later. Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound. If you can't hear it move down the track OR it is very clicky follow this.
It would look like this if your UMD door was off. You should open the UMD door and carefully manually move the laser to the right side of the assembly. Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it. I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
to remove/replace the umd drive,you first have to take everything out of it - from the front. http://www.consolezombie.com/PSP/PSP_Laser_Replacement.html is a good tutorial on how to do all of that. :D
I do believe is a laser issue but sometimes the motherboard get bad if the unit was dropped on the flor.The psp isa multilayer unit construction and need some expertees to troubleshooting the problem.Try to get back to a previous firmware or try if the laser get stuckd inside.Try to move it gently from the back door and sopmetimes will re allign by itself
You need to look intothe UMD drive. Press the little Black probe sticking up in the UMD drive. It is about 3/4 inch from left and 3/4 inch from top of the UMD drive. When you press it, look for the Disc spindle to rotate, and the Laser to light up and the Laser movement to occur. This will tell you a lot in what is working or not in the UMD drive. If the laser does not move left and right, or light up, you have a problem with the laser. move it manually with a pen or something, Only click it a couple of times. Try the black button thing again. If the Disc spindle motor does not spin. You probably need a new UMD drive. If you need a new UMD drive, click on "repair directory" at the bottom of this screen, Click on Video game Consoles. Pick out a good service out. I know one of them specializes in Playstations.You can get a new UMD drive replaced for under $60.
Well I would not use that UMD no more. The UMD could have jarred the Laser and keeping it from moving. Sometimes you can clear this by forcing the laser to move some. You will hear it click a few times. Once you click it a few times one way or another. Try a UMD, Not the UMD that broke it, to see if that fixed
Hi Glenpark, Eithr the UMD or UMD laser is dirty. If it will play other UMD's the UMD is dirty. I think Gamestop has a device that helps broken and dirty UMD's. If it will not play any UMD, then you have a problem with your UMD laser. You can try to clean your laser lens. Use a Q-tip. Dampen, not soak, a Q-tip with a window cleaner. NOT Alcohol. Swab the lens thoroughly with the cleaner, then use the dry Q-tip to dry and polish the laser. Try hard to not leave any lint.
If you UMD still does not function, you need to send it back to SONY. Contact them at 1-800-345-7669. If you cant get them to fix it Contact The Playstation Clnic at Repairtech@Playstationclinic.com.