Question about HP LaserJet 2840 All-In-One Printer

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Toner cartridges will not fit in carousel

I replaced the cyan and magenta cartridges on my color laserjet 2840 with Xerox's version of the cartridges and printed several documents. I was getting the "low toner" informational message for the yellow cartridge, so I pulled it our and shook it and tried to reinstall it. It would not fit in the slot I had just pulled it out of. With the cartridge out I closed all the lids and turned the printer off and back on, thinking this would re-initilize the printer and the cartridge would then go back in. Didn't work. I then pulled all the cartridges out and did the same thing. Now none of the cartridges will re-insert in their respective slots. I even pulled the imaging drum out thinking it may be in the way, but still cannot insert any of the cartridges. It appears there is a mis-alignment on the right side of the carousel.

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Problem has already been solved on another post here.

See this link for excellent instructions:

http://www.fixya.com/support/t400576-printing_right_side_only

Posted on Jan 22, 2009

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I installed an original Q3971A toner into the HP 2840 laser printer, However there is still a notice to install cyan catridge. Can you help please


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MY HP LaserJet 2840 has a brand new Toner cartridge. Now it won't print at all and we are getting a "OPC at end of life" prompt. What does this mean?


Imaging drum reach 20,000 (black only) or 5,000 (color), replace the image drum.

Supplies life
The life of the imaging drum depends on the number of black-only or color pages that print jobs
require. Imaging-drum life is also affected each time the device calibrates because calibrating causes the imaging drum to rotate. Imaging-drum life is measured in terms of number of rotations rather than number of pages printed.
The type and length of print jobs also affects drum life. A series of short print jobs uses more drum
life than an equivalent number of pages printed in a single large job. To extend drum life, print
multiple copies of a print job at one time rather than sending the same job to the device multiple times.
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, black print cartridges last an average of 5,000 pages and cyan, magenta, and
yellow print cartridges last an average of 2,000 pages. High-capacity cyan, magenta, and yellow print cartridges last an average of 4,000 pages. (A typical business letter has 5% coverage.)

Aug 18, 2011 | HP LaserJet 2840 Printer

1 Answer

Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.


Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
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Feb 06, 2011 | HP Color LaserJet 2600n Printer

1 Answer

HP Color LaserJet 8500dn - Error Code 54.2 Carousel Cycle Power is preventing me from printing. I recently changed the magenta toner and it clicked in normally, but the error code came up. The manual says...


Even thought the cartridge clicked in normally, there is a problem with it. If you still have the old one, put it back in, if the error clears, you know the new toner is no good. If the flap doesn't lift or is binding it will stop the carousel from spinning, a 54.00.02 is a cyan toner error. If you have another toner you can try that also. I know they aren't cheap, but a lot of refurbished toners can do this out of the box.

Apr 09, 2010 | HP LaserJet 8500 Color Printer

1 Answer

Hp 2840 prints color line on left hand side of paper


What is the color of the line?
If it's blue, replace the cyan cartridge. If it's red swap out the magenta. Do the same for the yellow and black.

Dec 15, 2009 | HP LaserJet 2840 All-In-One Printer

2 Answers

Magenta (yellow) unit is PAST end of life... (I have changed cartridges I still have this message. I tried to read instruction, and I got following message: Install P/N 108R00649 following the instalation)


Hi armaskopljak:
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
7,500 (standard-capacity
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
exceeded.
A fuse in the new
imaging unit will blow
upon installation,
resetting the counter.
Verify color calibration. Clean lenses.

Xerox Part Numbers

Toner Cartridges:
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00

Imaging Units
Cyan 016-1993-00
Magenta 016-1994-00
Yellow 016-1995-00
Black 016-1996-00
Hope this helps



Jul 10, 2009 | Xerox Phaser 7300DN Laser Printer

1 Answer

The red is not printing


At a guess you are using recycled toners? If the recycler has not worked out the refilling procedure properly, the problem you experienced with the exploding Cyan toner is common. It is possible in the act of blowing out the loose cyan toner your have used to much air pressure, possibly blowing toner into the laser beam units, or damaging the toner sensor unit for magenta.
A diagnostic inspection, by a technician would be suggested.
Cheers: DeJudge

Dec 30, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Printing on right side only


It is the carousel that is dislocated. Check the alignment if it's brooken

Nov 01, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers

Re-installing yellow cartridge in HP 2840


There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Sep 07, 2008 | HP LaserJet 2840 Printer

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