Question about Epson Artisan 800 All-In-One InkJet Printer

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My brand new 800xp won't do anything just says jammed paper & I just plugged it in

It is brand new just put ink in and turned on following the directions carefully. It keeps saying jammed paper with no paper in it all

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  • Epson Master
  • 32,281 Answers

I suggest you return it to the shop and ask for a replacement printer as it is covered by warranty. Do not try to fix it because you most likely will void your warranty.

Posted on Dec 05, 2012

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Posted on Jan 02, 2017

  • 68 Answers

SOURCE: EPSON STYLUS C4OUX

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Posted on Jul 15, 2008

  • 2666 Answers

SOURCE: new epson sx515w no paper been in it yet says its jammed

Return under warranty

Posted on Feb 10, 2010

cns assoc
  • 677 Answers

SOURCE: my epson rx595 keeps saying replace ink cartridges

This is the only advice I can give you.

The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Mar 23, 2010

pineworks
  • 4041 Answers

SOURCE: Printer Paper jam

Hello there This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on May 06, 2010

  • 7 Answers

SOURCE: paper won't feed properly and

There are a couple of possibilities. First is a little piece of paper could be stuck somewhere along the paper path and is causing one of the feed rollers to not grab the paper evenly, which will make the page twist on most of the models in this series, if you pull the paper out and take a flashlight and look up the feed path you will usually see anything in the feed path near/on the rollers at the top.
Another possibility is one of the feed rollers is old and worn out (If machine gets heavy use) and it will cause same issue.
Also light paper stock can sometimes be too thin for the rollers to grab properly and cause it to twist and slide around. This is usually more of an issue with gravity/drop feed printers but can also occur on front feed style too. Usually 20lb stock is good, but if thats doing it, you can try going to a 24lb.

Posted on May 06, 2011

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My printer states "paper jam" although I don't see any paper. I bought new ink cartridges & it doesn't print the multi-color, only the black.


Paper jam means just that. Look for paper or a piece of paper jammed into a gear or stuck between a roller or even in your ink cartridge . When you put in your new ink did you take off the protective seal and run the HP software to check if it is reading the Cartridge ,You might want to read the instruction on how to install an ink cartridge. It might also help you ?

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I have a brand new 800 Epson printer, when I turned it on for the first time it keeps saying jammed paper and I haven't even put paper in it yet


I suggest you return it to the shop and ask for a replacement printer as it is covered by warranty. Do not try to fix it because you most likely will void your warranty.

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Canon pc745 not copying. error symbol 8zig zag line. there is no paper jam and just loaded brand new toner. please help


Hi steven640,

That symbol you are getting is for a paper jam. The figure 8 represents the rollers and the zig zag is the crumpled paper. Since you have already checked the machine for any possible paper jam the next thing you can do is to reset the printer. Here's how:

1. Turn the printer OFF, when it is on, by suddenly and sharply unplugging it from the power source.
2. Also unplug it from the computer!
3. Leave it that way for 10 minutes.
4. Plug it back in.
5. Turn it on if it didn't turn itself on. Wait for it to initialize.
6. Try printing again.

Hope this helps.

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There's no foreign objects in my printer and I also put the paper in properly... I have ink, etc... My paper gets jammed immediately on the right side when trying to print. Help!


85% of paper jams are caused by worn rollers. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.

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ESP5200printer,new,paper jam message


Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

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Try to print but: get General Printer error 0x61000f6


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This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

Jun 22, 2010 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Printer won't print. Flashing red light. No paper jam and ink cartridges are ok. Please help!!


Per the manual, it's 99.9 % one of these causing the issue. The other .1 % should take it back or get a new one.

The printer requires attention. Try the following:
● If the printer is connected to a computer, check the computer screen for
instructions. If the printer is not connected to a computer, check for the following
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– Top cover open
– Out of paper
– Paper jam
– Print carriage jammed or stuck
– Print cartridge inserted incorrectly
– Incorrect print cartridge installed
● If you are unable to solve the problem by using the instructions above, turn off the
printer and unplug the printer's power cord. Wait one minute, then plug it in again.
Turn on the printer.

Sep 29, 2009 | HP Photosmart 7450 InkJet Printer

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