Question about Philips GoGear SA5285/37 Digital Media Player

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I just spent 4h trying to install philips SA5285.

I tried manually selecting USB as opposed to MTP device. Still no luck. Getting really frustrated after restarting and reinstalling the drivers/software multiple times. Anyone can help me?

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  • Anonymous Feb 09, 2009

    i have been trying to install my philips gogear device on my computer but i couldn;t, it said it has an error on the INF service installation service.

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Go to microsoft.com and download and install Windows Media player 11. I found it really upseting also that I spent the same amount of time with this as you. None of the error messages that philips gives you will tell you this. Very frustrating and shame on philips for causing this grief. Just tell us what to do instead of some ******** error message...

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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2 Answers

Nwz-e344 sony walkman isn't being recognized by my computer


If your PC has windows XP sp2 or later and Windows Media Player 11 try to do these steps:

1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

I hope this helps.
Good luck!

Thanks.
gylacz

Sep 01, 2011 | Sony Walkman Video NWZS615F MP3 Player

1 Answer

I put the usb port in the computer and it will say the computer has found new hardware and for me to install it when i do it will say hardware can't install. what do i do?


Selecting or switching automatically MTP < > MSC
Connecting the player before a media software program is installed, the player will connect as a flash drive also called removable disk in MSC mode.
There are 2 settings for connection mode in the player, MTP and MSC.
See page 36 of the manual for more information and how to set the USB mode:
http://www.cobyusa.com/files/manuals/MP705_MN.pdf

USB mode MTP
Install Windows Media Player 11 for MTP connection to the computer.
When needing a media player update from Microsoft see:
http://www.microsoft.com/windows/windowsmedia/default.mspx


USB mode MSC
When you experience next making connection:
Connecting the device to the computer Wizard found new hardware pops up.
Only this time the Windows update searching for software will not work on automatic routine:
ending up with "Cannot Install this Hardware".

Solution:
Manual performing the wizard, setting the device to USB connection type:
1. Can Windows connect to Windows Update to search for software ?
Select "No, not this time".
[Next]
2. If your hardware came with an installation CD, or floppy disk, insert it now.
Select "Install from a list or specific location(Advanced)."
[Next]
3. Please use your search and installations options.
Select "Don't search I will choose the driver to install."
[Next]
4. Select the device driver you want to install for this hardware.
Select "USB Mass Storage Device."
[Finish]

Note: when using MSC mode always safely remove hardware, the players' removable disk. The icon in the right corner of the task bar.
3a067fc.jpg

Oct 01, 2009 | Coby MP-705 Digital Media Player

1 Answer

Uploading songs


Well when you plug it into a usb port a mass storage device will come up followed by a drive letter you can cut and past your music to the drive letter instead of using the syc option good luck

May 24, 2009 | Philips GoGear SA5285/37 Digital Media...

2 Answers

I installed my sony NWZ as MTP device, but now i want to go back to simpler UMS (standard usb connection) ive tried removing the mtp drivers from device manager, but it always just auto installs... Can...


Since there's no easy option in the Walkman's settings to switch back and forth between MTP and UMS, there's a little trick to un-do the MTP drivers so that the unit becomes a straight USB Mass Storage drag/drop unit. You have to go into Device Manager (Windows XP), find the Walkman in the Portable Devices group, right click, then select Update Driver. Then select "No, not this time", then Next. Select "Install from a list or specific location (Advanced) then Next. Select "Don't Search, I will choose the driver to install", then Next. (Be sure to check the box beside Show Compatible Hardware) Highlight USB Mass Storage Device, then Next. (To revert back to MTP, just do the same thing but choose MTP instead of USB Mass Storage Device.) Personally, I'd never go back to the MTP mode. Having the Walkman seen by the computer as just another USB mass storage device allows the drag/drop transfers to go much faster

May 05, 2009 | Sony NWZ-A829 Digital Media Player

1 Answer

Philips GoGear SA5285/37 Digital Media Player Usb device not reco


I have the same exact player and it did the same thing on my computer you have to rollback your windows media

Mar 30, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Can't install Philips GoGear SA5285. MTC pops up, nothing is recognized. This is garbage >:(


Your problem is too complex to handle in one post, most likely.
Make sure the hold/lock is not engaged.
Try a different USB port.
Update the firmware using the latest version of Philips Device Manager.
Download the Windows MTP Porting Kit.

If all of those methods fail, write me back.

Jan 12, 2009 | Philips GoGear SA5285/37 Digital Media...

4 Answers

I have a Gigaware 4GB MP3 GX400 4-420


Download the drivers from Creative Labs, or with the disk included with the MP3 player.

Dec 27, 2008 | Creative Labs ZEN Vision:M Digital Media...

6 Answers

Sony nwz-b135f problem


MTP problem SOLVED!!!!! Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} I have a Sony MP3 Player(NWZ-B135F). when i inserted it to my pc's USB port(which is working fine), win XP (SP 3) prompted "Found New hardware" wizard. I followed the steps and finally I reached to a step where it shows “MTP device Problem......” I tried many times with different USB ports, but the same problem happened.
p2.jpg

Fully frustrated, I finally did what the whole world does, GOOGLE my problem. Google showed me a lot of posts but nothing could solve my problem. Microsoft was providing the MTP driver, but only after a lot of authentication and procedure, which I was not going to follow….

After repeatedly experimenting by inserting my MP3 player, I got the solution!! It is as follows:



1) Insert your music player in the USB port. You will get a Hardware Installation wizard by XP.
2) Select, “No, Not this time” and click next.
1.jpg
3) Select “Install from a list or specific location (Advanced)”.
2.jpg


4) Select “Don’t search. I will search the driver to install”.
3.jpg


5) Select “USB Mass Storage Device” and then click "Next"
4.jpg

5.jpg
7) Wow!! Now you are done!!!

Enjoy and listen to your favorite music!!

Nov 11, 2008 | Sony NWZB135F MP3 Player

2 Answers

MY sansa e260 MP3 player


Try to add the device manually.

Plug the player in while it’s set to "MTP" mode. (This selection is in the Settings area)

On your computer, open Device Manager, and select: Add Hardware.

Choose the "already connected the hardware" option.

From list, choose "Add a new hardware device".

Select: "Install the hardware that I manually select from a list."

Select: Portable Devices, then MTP device.

Hope it works for you.

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

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