Question about Toshiba 32AV500U 32 in. LCD HDTV

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My Toshiba 46g300u1 has sound but no picture. It will display a picture when I play a movie on my Blue Ray. I have checked the cords and inputs. It worked last night and no cords or inputs were switched. I think my 2 year old got a hold of the remote. How do I fix this?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: No picture, sound works. Screen flickering

That problem is caused by the Y Sustainer board.

Posted on Apr 05, 2008

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  • 1 Answer

SOURCE: No picture, just sound

No new video card required. I just reset the television by holding the on/off button for five seconds (yellow light on front panel blinks repeatedly). I then cycled power using the remote control and my picture came back. Worked for me. Hope it works for you.

Posted on Jul 16, 2008

  • 223 Answers

SOURCE: Toshiba 50hp66

I think that the pop you heard was an electrolytic capacitor blowing its top on the picture frame board. If you are able to check this for yourself by looking on the board for the one/s with a bulging top or are a brownish/black colour like something has caught fire. And also in this situation smell can be of great help as it will smell burnt out but PLEASE before putting your nose or anything else in the tv take all necessary precautions against electric shock and discharge any electrolytic capacitors in the vicinity. If you are not able to do this yourself find a competant technician. Hope this helps.

Posted on Oct 07, 2008

  • 1 Answer

SOURCE: Toshiba Regza sound but no picture

I had the same problem last night - sound but no picture form any of the inputs - DVD, VCR, FIOS or antenna. I could still see the TV menu. If you go to the TV menu - you can go to the settings (far right top), from there you can choose to restore factory settings, usually needs a code - 0000 (if you did not choose a different one), select yes when prompted if you want to restore factory defaults. This brought my picture back. I lost all of my picture preferences i had set - but at least I got a picture! I hope this helps!!
Marilyn

Posted on Apr 02, 2009

  • 814 Answers

SOURCE: no sound on my Toshiba Regza 42HL167

Found this troubleshooting method on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
REF:FAQLCD00128
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811. I hope this helps you with your problem.

Posted on May 17, 2009

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