Question about Arris DCT6200 DTV Receiver

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E 68 message on Receiver

Had a storm roll through last night, and now getting a E 68 showing on the receiver. Not sure if it's a fatal error? Thanks

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Call your cable provider and get them to swap your box. The only thing the cable provider can do is re-initialize your box remotely, which will have varied results. Take this opportunity to get a new(er) HD box with no questions asked.

Posted on Jun 27, 2007

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Try emailing Motorola https://broadband.custhelp.com/cgi-bin/broadband.cfg/php/enduser/ask.php

Posted on Jun 09, 2007

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Motorola DCT6200 no audio after storm last night


Contact Arris http://www.arrisi.com or your cable provider.

Mark
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Unplug the unit from the mains for at least an hour, then plug it back in again and try to boot it up.


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1 Answer

Error message 771


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1 Answer

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you most likley blew a fuse . take it to a repair shop it you live in an area that has lot's of storm activitey you might want to look in to getting serg protection on your elect panel to save repairing other thing's in your home. thank you please rate mee

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I cleaned the main speaker lead contacts, and IT WORKS.

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Service Call 020 Fatal Error


Error 020 is a ROM dimm error, could be as simple as reseating/replacing Rom Dimm or a expensive main PCB, you need to get hold of a oki dealer, contact oki to find closest OKI repair agent.
www.oki.com

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You said you tried hooking the HDMI up directly from the TV to each component, and that worked. How is it usually hooked up - through some kind of switch? I'm not completely understanding your setup here.

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