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I have a Kitchaid built in side by side model # KSSS42QJX00. Freezer is blowing cool air not cold air and food is thawing. What are the possible causes?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Kenmore Model # 596.735032.. Fridge is cool, Freezer is not freezing

After pulling the fridge away from the wall and removing the lower right hand panel I noticed that the compressor (big round black ball with copper tubing) was not turning on. I also noticed that there was a ticking or popping sound comming from it every couple of minutes or so. After doing some research online in numerouse forums I decided to try and replace the overheat relay that is attached to the compressor. It only took maybie five minutes at most to change it and the compressor is now working with nice cold air comming into the fridge and freezer. Hope this helps someone else with the same problem.

Posted on May 10, 2008

kram26
  • 544 Answers

SOURCE: My Kenmore fridge, Model 596-58692890

HI,

if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.

thanks,

Posted on Mar 24, 2009

whytfang
  • 170 Answers

SOURCE: KitchenAid Side-by-side (ksrg25fkwh05) - Freezer not working

The odds are it is a circuit board problem...I had a huge Amana 27 cubic foot side by side and it did the same thing...I diagnosed the problem and replaced the circuit board ....which actually controls everything...one sure sign is to pull the unit out as the other person did and to access the back of the unit where the compressor is...(the comptressor should be on 85% of the tme....if it is not on and warm or hot to the touch then it is a circuit board problem....since compressors will continue to run if there is a defrost problem (most of them anyway), or an Ice build up, etc etc. I don't recommend a layperson trying to replace the circuit board (mine cost $115,) but if you do it is generally in the door mine was a long thin circuit board behind the fridge door handle. .P.S. the heat that the other person felt on the door and around the door seals is normal lots of people don't even know this heat strips exist until something haappens and they start feeling around...these heat strips are to prevent frost of ice build up where the door meets the fridge framd...which can happen due to the extreme temp difference between the two...(inside temp and outside temp).

I hope this has helped...good luck...Knowledge gives you a base from which to yield power over unscrupulous repairmen whop may try to take advantage of people.
Again ...good luck and let me know what happens.....Please rate me .....The Fang.

Posted on Mar 27, 2009

SolutionGuy
  • 331 Answers

SOURCE: Frost in frostless freezer, fan not blowing into warm fridge

Hi,
There are 2 things that cause these to not defrost. Kinda like the "Achilles heel" of GE fridges. The first one is the Defrost heater itself. And the second is the evaporator thermister (GE calls it a "sensor"). They are both very easy to replace. The part numbers are; WR51X10101 (heater) and WR55X10025 (sensor). If you don't have a local appliance parts retailer, just plug those numbers into a search engine. I highly recommend getting both parts because if the sensor hasn't failed yet, it will. The same goes for the heater...

Now for the fun stuff... Turn the temp knobs all the way counter clockwise to kill power to the fridge. Unload all the food from the freezer and remove all the shelves and the basket. Remove the screws that are holding the evap panel (the flat panel on the back wall, it's about 2 1/2 ft tall). Remove the panel to expose the evaporator. You'll see the heater at the very bottom of the evap connected by 2 screws, remove these and pull the heater out. Your new heater comes with instructions on how to install it.

After you have done that, look at the top of the evap. On the left, you'll see a little white sensor clipped to one of the evap tubes (shiny little clip), that has 2 wires feeding it. Remember which tube it's clipped to then unclip the sensor and pull it toward you. Snip the wires right at the base of the old sensor and completely remove it (leave the wires in there). Now separate those 2 wires and strip about 3/8" of insulation off. At this point, you are ready to follow the instructions that came with your new "sensor". Oh! and if it's all frosted up on the evap? Take this time (before you re-install the panel) to use a blow dryer and melt it away. All that'll be left to do is rebuild it.

There ya go! Job completion time= ~45 minutes. Easy breezy, right?

If this has been helpful, please don't forget to rate my solution. Thanks!

SG


Posted on Apr 05, 2009

  • 531 Answers

SOURCE: I have a GE Profile side by side and it is not

you may have defrost problem

Posted on Apr 06, 2009

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make sure the condensor fans are clean they are prob. full of dust. bottom rear of unit.

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My kenmore refrigerator model # 363.9771611 runs but is not cooling and the freezer is not freezing


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food.
You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.
It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Have a good day! : )

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Hotpoint side by side refrigerator. Freezer stopped blowing cold air while refrigerator side continued to cool. Freezer was totally thawed when I discovered problem but refrigerator side was still...


Hi


Check the freezer to ensure it isn't over loaded with food stuff; reason being air must flow freely threw out the entire refrigerator in order for the thermostat to work correctly. Also check whether the unit needs defrosting or not. You should also check the coils on the rear of the refrigerator and make sure they are clean and dust free. If you still have problems after trying the above; you may need to call a repair service to come out and check the unit
Please check the bellow links to have a detailed idea related to your issue:-


http://www.repairclinic.com/Refrigerator-Troubleshooting?red=Refrigerator-Repair-Help#itsnotcool

http://www.appliance-repair-it.com/refrigerator-not-cooling.html


http://www.applianceaid.com/frig_notcold.html


Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

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The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment. Something is restricting that air flow which causes your fresh food compartment to stay warm.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

If the panel is restricted from moving (stuck closed, for example), the freezer will get VERY cold while the fresh food compartment will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is restricting air flow from the freezer to the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

Hope this was helpful. Good Luck.

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How to check everything
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