The device is fully charged and everything. I added the hardware and the PC can read the device, but once i click on synchronizing, the windows media player can't read the device. I try going on the philips device manager, and it says "The device is not connected" I unplugged it and go on music on the mp3 player, then to all tracks, and for each title of music, there's boxes like wingding boxes and the whole thing becomes frozen. I think the device is corrupt, and the only solution i know is to format the whole thing, but obviously i can't do that, without the device manager! HELPP!!!
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Re: Device Manager can't read the device
Here is something you can try:
Triple Reset for Philips’ GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
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Try this solution to your problem.
Go to Device Manager To get to Device Manager you will: Right click on My Computer>Properties>click the Hardware Tab>Device Manager. After you are in Device Manager look for your MP3 player or Unit. Here you should see no "Yellow" exclamation points. If you do they they are telling you that you have a device conflict. If you currnetly have your unit plugged in, you may notice the "unknown device" which would be your Player or Unit. If you unit has an exclamation point by it, then you will need to click on it and delete it. After you remove all devices with conflicts then click on refresh and search again for your MP3 player/Device. The computer should install your device this time and solve your problem with connection of the MP3 player/Device. Please take time to rate me thumbs up.
Have you try on another port? If yes, you may try to uninstall your device from Device Manager
(Right click on My Computer Icon, find the hardware tab and select device manager).
Follow this step:
1. Attach your device to PC and go to the Device Manager.
2. Find ALL icon with the yellow exclamation mark, right click on it and choose to uninstall.
3. Select YES on ANY warning box.
4. Restart your PC.
5. Now you can attach your device again.
6. You may asked to install driver for your device. Just click yes/next and continue the installation.
Hey, Try uninstalling the device driver while plugged in. Then re-attach there device.
To uninstall the driver, Right click on My Computer->Properties->Device Manager.
Find your device and uninstall the driver.
*Right click "my computer" *select "properties" *select "Hardware" tab *click on "device manager"
Then find the Walkman device on the list. (it probably has a yellow "!" on it) *Right click on "Walkman" *click "update driver" *click "advanced" option *click "next" *click "don't search I will choose the driver" *click "next" *select "USB mass storage device" *click "next"
I had a similar problem (my computer uses Windows XP) - Sony Walkman beeps a couple times when I insert the USB Cable that connects it, like it is connecting, but it does not charge or is not found by Windows Media Player. In my case, the way I fixed it was to:
1, Go into Control Panel
2. Double Click 'System' ICON
3. Select Hardware Tab
4. Select Device Manager
5. Select 'View' at the Top
6. 'Devices by Type' AND 'Show Hidden Devices' should be selected
7. 'Scroll down to 'Portable Devices' and open it up.
8. My Sony Walkman was there with and Exclamtion point ( ! ) in a yellow circle,
9. Right Click on this yellow exclamation point.
10, Select 'UNINSTALL'
11. Once the computer says 'Device has been Uninstalled, Disconnect your Walkman's USB cable then reconnect.
12. At this point, my Walkman was recognized by my computer, started charging, and was recognized by Windows Media Player
There is a lock on the side - unlock it and try charging again. Recovery Mode for Philips' GoGear Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.Then click on the “Repair” button to start the repair process.Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded. -Tha Mp3 Doctor Philips GoGear Firmware Upgrade You need to get the latest firmware upgrade from the Philips website: 1. Go to www.philips.com/support 2. Enter your country/language 3. Enter your model # SA6045 or whatever 4. Click on the link for your exact model # (the one w/o the "B" in it) 5. Click on "Software & Drivers" 6. Download the updated "Device/Firmware Manager" 7. Once installed, open the Philips Device Manager 8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course) 9. Your Mp3 players firmware will update automatically If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date." -Tha Mp3 Doctor
This might be a tricky one to solve - may take more than one method. Start by resetting the player. Then replugging it into the computer. If it still fails:
the PD-6030 via device manager. The PD-6030 needs
to plugged in to do this. Go to Start, Control
Panel and select 'Performance an Maintenance'.
Then Select 'System'. Then select the 'Hardware
Tab' and select 'Device Manager'. Then find a
device called 'Portable Devices' or 'Windows
Portable Device'. Then select the + sign next to
the device and right click the 'Audio Player'.
'Uninstall'. Click 'OK' when it asks you if it is
OK to uninstall. Then select 'Action' at the top
of the Window and select 'Scan for hardware
changes'. Then once it re-installs the driver, see
performing a firmware recovery procedure can
work to make your computer recognize the PD-6030.
Please follow the set of instructions titled, "Q: How to recover
my player's firmware?".
The firmware upgrade can be found at www.mymusix.com
When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal *** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal
ok this will work forshur!!
forget everything else
ok go to start menu
and right click my computer
go to hardware
and device manager
scroll down and u will see
a red exclamation point by
apple ipod usb driver
right click it and press uninstall
and then go all the way up again
on the first icon
above my computer
it will have some letters/numbers
right click it and press
scan for hardware changes
and then it will reinstall the ipod driver !
hope that fixes your problem! :]
what operating system do you have? lets assume you have windows xp...first you will have to unintall your device from device manager...click on start, run...type devmgmt.msc...then look under portable devices, disk drives or universal serial bus controller...your device should be listed on either one of them..if you dont see it..click on the plus sign so you can expand it...then once you find your device uninstall it and reconnect it into a different port..make sure it is a 2.0...then windows should recognize it properly..if you are still having the same problem let me know..