Question about Arris DCT6200 DTV Receiver

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Dvr not working

I have a charter cable hd dvr that around 30 % of the time does not recored the show all the way though I have lots of room on my box. charter gives me the run around but never fixs the proplem please help if you can thanks Anthony

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Take the box itself to your locale charter office then they are more likley to give you a new one. worked for me

Posted on Jan 22, 2009

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2 Answers

No sound on my 32 inch Olevia flat screen


Check to ensure there any peripherals on mute. (cble re,ote,Tv remote etc. Shut down all the components ,Let Tv sit off for 30 or si seconds, then turn on the TV,set volumne sround 1/4 then turn on the tv. If you have cable make sure the se on TV for input.. It should set to correct channel.The same thing occurred on my TV. 14" flat. The above was my procedure. Sound came on on reboot or it was coincudental to the cable carrier correcting something on their end.
Won't hurt to try. Or you can do what they always tell you when you call it in. Turn off the cable box, Unplug the power cord, wait 30 seconds and turn the box back on. Then give it time to reboot. Good Luck, Problems like this is the reason for slogans like "it's the small things that count" Probably something minor hopefully.

Aug 03, 2014 | Televison & Video

1 Answer

Motorola DVR DCX3501-M loses power and guide info resets


We call it "flashing 8's" and a lot of things can cause it.

1st one of the signals that the cable provider sends to the box, we call it a "hit", will reset the box and tell it redownload
2nd I find dirty power (poor wiring, UPS or surge protector failing) can send the box spikes of power that make it think it recieved a hit.
3rd could be a problem with your cable signal. signal too high, yes it is possible to have too good a signal. maybe a bad amp in the alley behind your place or on your building. (any neighbors having trouble?)
4th maybe its a bad box.... gotta go bad sometime.

good luck

Mar 15, 2013 | Motorola Televison & Video

1 Answer

I have a panasonic TC-P50ST30 and viera link will not work with my charter HD DVR cable box. I have a HDMI cable connecting them.What can I do?


Unfortunately, your charter HD DVR cable box is not a Viera link device that is compatible with the TC-P50ST30. Viera Link only works to control Panasonic HDAVI devices that are Viera Link ready (and that use the same Viera link coding) when using the HDMI cable. Thus some Viera link devices of different generations will not work with the same Viera link remote.

The manual for the TC-P50ST30 is available here: http://service.us.panasonic.com/OPERMANPDF/TCP42ST30.PDF . See page 32 for details on the Viera link controls.

I wish that I had better news for you. However, you will need to use separate remotes for your cable box and the TV.

Cindy Wells

Oct 21, 2011 | Televison & Video

3 Answers

The other day my plasma was on and everything was fine. Connected to it is a charter DVR. Suddenly the picture and sound went out. I have a PS3 also hooked up to it and it displays and sounds fine. I...


Most likelly it is your DVR that has a problem. Their are a lot of issues with those DVR's from the cable or satellite companies. I would recomend swapping it out.

Jun 08, 2011 | Panasonic TH-50PX60U 50 in. Plasma HDTV

1 Answer

Sony kdl-40v5100 has handshake problem


1.This issue sounds as though the TV connection circuit has an issue.
2. You have changed the DVR and the HDMI cables and you still have an issue with the video (pink screen) indicates a video circuit issue ( improper voltage or current) at the video section of the circuit.
3. This will require some troubleshooting by a qualified tech.
4. To make sure, try connecting another properly working LCD TV to the cable box or DVR an check.If you get a picture and sound properly it is the TV.
5. Usually a cable box is QA'd (quality assured) by the company and will not be sent unless tested 1st


Feb 05, 2010 | Sony Bravia KDL-40V5100 40 in. LCD HDTV

2 Answers

Motorola cable box/dvr/remote problem.


I have the same problem. Any solutions out there?

Dec 09, 2009 | Motorola Televison & Video

2 Answers

I have 3 att uverse cable boxes...1 being the dvr unit. The room with the dvr unit only shows a black screen with live tv? When I go to watch a recorded show it works in the other rooms but is a black...


Is the cabling from the satellite receiver to the DVR hooked up right. It sounds like it's in single mode, but with the coax cable put on the wrong way.

Nov 23, 2009 | Computers & Internet

1 Answer

Sound only works with HD, not SD


Check the setup menus of the Insignia TV, as most sets have an advanced setting hidden deep in the setup menu to use the HDMI cable for sound - OR- use component RCA inputs for sound. My Philips TV has this.

It's odd that this only shows up for SD content...I would see if there is a firmware update available for that from the manufacturer. The one thing that you see lots of firmware fixes for are HDMI issues.

Oct 16, 2009 | Televison & Video

1 Answer

Trouble using Motorola DCH6416 HD DVR with standard def. tv


I fixed the problem! I found a posting on a message board by someone who had the same DVR and a similar problem. This person found a way to access a secret menu in the DVR to override the format which is automatically assigned. I followed the same steps to access the menu on my DVR and then tried changing a few settings until I found the ones that worked--changing the automatic setting from OVERRIDE to STRETCH and changing the output setting from 1080i to 480p. (It's pretty pathetic that no one at Charter could fix this problem!) Here is the link to the posting that I used: http://www.avsforum.com/avs-vb/showthread.php?t=1132766

Oct 01, 2009 | Motorola Televison & Video

1 Answer

Moxi box hook up to to an HDMI input


You need the dvi to hdmi cable or the 3 colored component cables.

Sep 01, 2007 | Westinghouse TX-42F430S Television

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